659542 - Intermittent Firefox 4 crashes, crash reports give no information

Status: RESOLVED DUPLICATE of bug 659523

(Socorro :: General, task)

Description

[Randolph Carney]

User-Agent:       Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

"Something bad happened. It's not you, it's me.

Please submit a Bugzilla ticket describing what happened, and please include the URL for this page."

Caused by INTERMITTENT crashes of Firefox 4.01, usually just after opening a new page.

Report ID
        Date Submitted
      
    
    
    bp-8cec69bc-770a-4741-8b47-877bf21105245/24/20115:33 PMbp-ef024e91-4a1e-4d21-b648-8fa8f21105245/24/20114:52 PMbp-aa4db2cf-f40c-432b-b27a-18b2e21105245/24/20114:17 PMbp-31053f40-7958-4082-8c21-71bff21105245/24/20114:09 PMbp-2bd66e03-3460-43d5-8654-1576421105245/24/20119:05 AMbp-b05902fd-b1d9-46a7-8867-eea0a21105235/23/20119:48 PMbp-87a876e3-b1d9-4c6e-995c-0715d21105235/23/20119:43 PMbp-9d8a2a7d-5fa1-4ebe-b0bd-a74fe21105235/23/20119:42 PMbp-33f9266b-4f4d-4e33-865c-e093821105235/23/20119:41 PMbp-4e48bf14-7df6-4504-9cfa-e35f221105235/23/20119:40 PMbp-34a3d4f8-9f70-433f-84c0-b455b21105235/23/20117:42 PMbp-6103414b-d3d4-40e8-9a0b-84b2b21105235/23/20117:41 PMbp-db9de3d4-d836-4c72-9bde-da1cf21105225/22/201110:02 PMbp-4476d183-e83f-4a0d-befc-b558d21105225/22/20117:26 PM1fd8b135-9908-4656-84be-c5a1e6ca72c45/22/20113:09 PM9ddf4c06-f397-48c2-8b18-ddf9358673bb5/22/20119:32 AMba015831-5805-48b3-8296-e8932b6020805/21/20119:12 AMbp-0dfc2cd1-c903-4337-b5b2-6425721105215/21/20119:04 AMbp-0da9f2ba-3087-45f0-b530-e1a6c21105155/15/20116:52 AMbp-596673d7-2a66-406f-be2f-129a321105155/15/20116:44 AMbp-b77f8f3f-7b38-433d-91fb-5453921105145/14/201111:45 AMbp-5e4d70ae-f5d4-4519-99ce-f241d21105145/14/20116:18 AMbp-0513ed19-c18a-4195-aa43-af24d21105135/13/20118:27 PMbp-3952e432-9d6e-477b-ab55-1c16821105125/12/20116:31 AMbp-e1215673-ee67-4e5c-b685-e63d721105125/12/20116:25 AMbp-3d8e51e8-9f19-4eed-9f8a-5898e21105095/9/20118:16 PMbp-b68cdec1-4f2d-4d9b-b35d-6ecf321105095/9/20117:33 PMbp-690e5ac9-caf5-4903-808d-856be21105095/9/20117:33 PMbp-bbf7c021-abc9-4f73-be60-8f0d921105075/7/20117:25 AMbp-7b3796da-111b-418d-ae4f-6852d21104304/30/201110:15 AMbp-4049d183-7e6b-4b32-b51c-210bb21104304/30/20119:04 AMbp-3d310849-da5f-40d4-821c-a76c721104304/30/20118:57 AMbp-2a865caa-1af1-4fdf-a16f-3bbe321104294/29/20118:49 PMbp-c9d13c13-3c73-4a20-8633-25c9a21104294/29/20117:48 PMbp-62770e0c-dd46-45e5-a033-d0dc421104294/29/20117:42 PMbp-03ca85b4-b964-4e36-8b90-1f44721104294/29/20116:04 AMbp-34b83697-3c89-4e01-8362-fbdbd21104294/29/20115:58 AMbp-fd4ca988-fd0c-4622-a082-cec5121104294/29/20115:57 AMbp-2a117b17-bddf-4cf5-a997-4b8a821104284/28/20116:00 AMbp-5dd812c0-9817-4e51-9812-9d49721104274/27/20119:06 PMbp-6ac0375c-e261-4910-898c-4f5ab21104254/25/20118:43 PMbp-24336681-eeab-4812-96e8-152bc21104224/22/20117:58 AMbp-93a6e0a6-733a-4038-8146-2035e21104224/22/20117:55 AMbp-785892a1-5752-4f01-a10c-e18bd21104224/22/20116:19 AMbp-0d2eea7d-bbef-4bd1-956c-a9e0521104214/21/20118:26 PMbp-a4878db2-2960-4137-904f-9e3b421104204/20/20119:35 PMbp-43b36e7f-f6ad-402f-9936-e8a8921104204/20/20119:23 PM2380024b-7303-4276-840f-22551e672a304/20/20114:31 PMbp-2d619a5d-2227-4d92-ba7e-869f621104194/19/20119:46 PMbp-49d09232-b221-41bc-8923-e966b2110524

Reproducible: Sometimes




Issue began after upgrading from Firefox 3.6 to Firefox 4.0.  Crashes seem to become more frequent the longer the computer goes without rebooting.

Windows XP SP3, automatic updates
Intel Core 2 Duo E6550 @ 2.33Ghz
2GB RAM
300 GB HD, 225 GB free (fresh reload about six months ago)
Norton Internet Security 2011, automatic updates

Comment 1

[Robert Helmer [:rhelmer]]

Things should be working now:

https://crash-stats.mozilla.com/report/index/49d09232-b221-41bc-8923-e966b2110524

Please reopen if not as that indicates a problem we're not aware of. Thanks!