Closed
Bug 659924
Opened 13 years ago
Closed 13 years ago
Flash crashes in Medium Size Mode on any YouTube Video [@ hang | mozilla::plugins::PPluginInstanceParent::CallNPP_SetWindow(mozilla::plugins::NPRemoteWindow const&) ]
Categories
(Core Graveyard :: Plug-ins, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: aaron_2778, Unassigned)
References
()
Details
(Keywords: crash, flashplayer)
Crash Data
User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:7.0a1) Gecko/20110526 Firefox/7.0a1 Build Identifier: Mozilla/5.0 (Windows NT 5.1; rv:7.0a1) Gecko/20110526 Firefox/7.0a1 After downloading and installing the update on 5/25/11 Mozilla Nightly keeps crashing on YouTube when YouTube screen size is in Medium Size screen mode. Update for 5/26/11 still has this bug. It will load the video and start playing the video. But once you go to click the pause button, change screen size excedra. The video will then freezes and stay's frozen for a little bit then it crashes. Flash version 10.13.181.14... Shockwave version 11.5.9.620... Please fix this issue. Thank you... Reproducible: Always Steps to Reproduce: 1.Go to any YouTube video on YouTube then click it to open it. 2.Then expand it from Small size to Medium size play it. 3.After doing that flash will crash every single time Actual Results: The results is I get the Adobe Plugin crash error. Example is here on this Mozilla page. http://support.mozilla.com/en-US/kb/Plugin%20crash%20reports?as=u Expected Results: It should play without crashing about:buildconfig Source Built from http://hg.mozilla.org/mozilla-central/rev/831f8e040f38 Build platform target i686-pc-mingw32 Build tools Compiler Version Compiler flags d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\cen-w32-ntly\build\build\cl.py cl 14.00.50727.762 -TC -nologo -W3 -Gy -Fdgenerated.pdb -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\cen-w32-ntly\build\build\cl.py cl 14.00.50727.762 -TP -nologo -Zc:wchar_t- -W3 -Gy -Fdgenerated.pdb -wd4800 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1 Configure arguments --enable-application=browser --enable-update-channel=nightly --enable-update-packaging --enable-jemalloc --enable-tests
Here is the crash report, https://crash-stats.mozilla.com/report/index/bp-cc5e0134-9509-412b-bd6a-ac75c2110526
Keywords: flashplayer,
shockwave
Priority: -- → P1
Comment 2•13 years ago
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0 ntdll.dll KiFastSystemCallRet 1 ntdll.dll NtWaitForSingleObject 2 kernel32.dll WaitForSingleObjectEx 3 kernel32.dll WaitForSingleObject 4 xul.dll google_breakpad::ExceptionHandler::WriteMinidumpOnHandlerThread toolkit/crashreporter/google-breakpad/src/client/windows/handler/exception_handler.cc:763 5 xul.dll google_breakpad::ExceptionHandler::WriteMinidumpForException toolkit/crashreporter/google-breakpad/src/client/windows/handler/exception_handler.cc:778 6 xul.dll google_breakpad::ExceptionHandler::WriteMinidump toolkit/crashreporter/google-breakpad/src/client/windows/handler/exception_handler.cc:820 7 xul.dll CrashReporter::CreatePairedMinidumps toolkit/crashreporter/nsExceptionHandler.cpp:2074 8 xul.dll mozilla::plugins::PluginModuleParent::ShouldContinueFromReplyTimeout dom/plugins/ipc/PluginModuleParent.cpp:261 9 xul.dll mozilla::ipc::SyncChannel::ShouldContinueFromTimeout ipc/glue/SyncChannel.cpp:261 10 xul.dll mozilla::ipc::RPCChannel::Call ipc/glue/RPCChannel.cpp:210 11 xul.dll mozilla::plugins::PPluginInstanceParent::CallNPP_SetWindow obj-firefox/ipc/ipdl/PPluginInstanceParent.cpp:243 12 xul.dll mozilla::plugins::PluginInstanceParent::NPP_SetWindow dom/plugins/ipc/PluginInstanceParent.cpp:898 13 xul.dll mozilla::plugins::PluginModuleParent::NPP_SetWindow dom/plugins/ipc/PluginModuleParent.cpp:469 14 xul.dll nsNPAPIPluginInstance::SetWindow dom/plugins/base/nsNPAPIPluginInstance.cpp:470 15 xul.dll nsPluginNativeWindow::CallSetWindow dom/plugins/base/nsPluginNativeWindow.h:102 16 xul.dll nsPluginNativeWindowWin::CallSetWindow dom/plugins/base/nsPluginNativeWindowWin.cpp:673 17 xul.dll nsObjectFrame::CallSetWindow layout/generic/nsObjectFrame.cpp:1172 18 xul.dll nsObjectFrame::ReflowFinished layout/generic/nsObjectFrame.cpp:1030 19 xul.dll PresShell::HandlePostedReflowCallbacks layout/base/nsPresShell.cpp:4705 20 xul.dll PresShell::ProcessReflowCommands layout/base/nsPresShell.cpp:8150 21 xul.dll PresShell::FlushPendingNotifications layout/base/nsPresShell.cpp:4863 22 xul.dll nsDocument::FlushPendingNotifications content/base/src/nsDocument.cpp:6399 23 xul.dll nsFocusManager::CheckIfFocusable dom/base/nsFocusManager.cpp:1412 24 xul.dll nsFocusManager::SetFocusInner dom/base/nsFocusManager.cpp:1072 25 xul.dll nsFocusManager::SetFocus dom/base/nsFocusManager.cpp:466 26 xul.dll nsObjectFrame::HandleEvent layout/generic/nsObjectFrame.cpp:2467 27 xul.dll nsPresShellEventCB::HandleEvent layout/base/nsPresShell.cpp:1510 28 xul.dll nsEventTargetChainItem::HandleEventTargetChain content/events/src/nsEventDispatcher.cpp:389 29 xul.dll nsEventDispatcher::Dispatch content/events/src/nsEventDispatcher.cpp:648 30 xul.dll PresShell::HandleEventInternal layout/base/nsPresShell.cpp:7166 31 xul.dll PresShell::HandleEvent layout/base/nsPresShell.cpp:6901 32 xul.dll nsViewManager::HandleEvent view/src/nsViewManager.cpp:1040 33 xul.dll nsViewManager::DispatchEvent view/src/nsViewManager.cpp:1018 34 xul.dll HandleEvent 35 xul.dll nsWindow::DispatchEvent widget/src/windows/nsWindow.cpp:3582 36 xul.dll PluginWndProcInternal dom/plugins/base/nsPluginNativeWindowWin.cpp:309 37 xul.dll CallWindowProcCrashProtected 38 xul.dll PluginWndProc dom/plugins/base/nsPluginNativeWindowWin.cpp:384 39 user32.dll InternalCallWinProc 40 user32.dll UserCallWinProcCheckWow 41 user32.dll DispatchClientMessage 42 user32.dll __fnDWORD 43 ntdll.dll KiUserCallbackDispatcher 44 xul.dll mozilla::plugins::PluginInstanceChild::PluginWindowProc dom/plugins/ipc/PluginInstanceChild.cpp:1181 45 user32.dll TestWindowProcess 46 user32.dll NtUserPeekMessage 47 xul.dll nsBaseAppShell::OnProcessNextEvent widget/src/xpwidgets/nsBaseAppShell.cpp:306
Keywords: crash
Summary: Flash crashes in Medium Size Mode on any YouTube Video → Flash crashes in Medium Size Mode on any YouTube Video [@ hang | mozilla::plugins::PPluginInstanceParent::CallNPP_SetWindow(mozilla::plugins::NPRemoteWindow const&) ]
Version: unspecified → Trunk
Comment 3•13 years ago
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Maybe bug 565708, comment 14, has something to do with this.
Comment 4•13 years ago
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Same kind of crash in bug 658741, comment 4.
Updated•13 years ago
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Component: Extension Compatibility → Plug-ins
Keywords: shockwave
Priority: P1 → --
Product: Firefox → Core
QA Contact: extension.compatibility → plugins
Comment 5•13 years ago
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I tried reproducing using Mozilla/5.0 (Windows NT 5.1; rv:7.0a1) Gecko/20110526 Firefox/7.0a1 with Flash Version: 10.3.181.14, but so far no crashes.
It seems to be working fine now. I tried it last night and today and its working fine. The time frame it was not working was the morning of 5/26/11. I had installed the update before that and the one that was on the morning on the 26th It might of bean YouTube just updating the site causing the flash player to crash. But I will give it a week and if it is still operating properly I will come back with another comment in a week saying its working fine.
Comment 7•13 years ago
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Bug 658741, comment 35, shows that a fix has been checked in and as already stated in comment 4, this bug a that bug have similar crash profiles. However, some time zone confusion and my lack of knowledge about the production cycles of the Nigthlies make me unsure if you already should be able to benefit from that fix. But this bug is most likely a duplicate of bug 658741 anyway.
Comment 8•13 years ago
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Got this hang/crash as well on 3.6.17. https://crash-stats.mozilla.com/report/index/bp-66d49440-5abc-4a72-89d6-912912110606 The relevant web page is: http://www.tsf.pt/Programas/BlogsExternal.aspx?content_id=1015547&audio_id=1871142 Trying to play/pause and reloading will often cause this.
Comment 9•13 years ago
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This dropped significantly along with the plugin-side hang signature in bug 618683 between the trunk builds from 2011-05-27 and 2011-05-28: -05-25 through -05-27 had way over 400 such hangs, while since the -05-28 builds, we have way below 100 such hangs reported per build. (Before -05-25, it wasn't 7.0a1 yet, so the data set I'm looking at right now only starts with that date.) Whatever landed on trunk that day - the range is http://hg.mozilla.org/mozilla-central/pushloghtml?startdate=2011-05-27+03%3A00%3A00&enddate=2011-05-28+03%3A00%3A00 - seems to have significantly reduced those hangs. This range includes a major cairo update, not sure what else could have influenced this...
Comment 10•13 years ago
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Got this crash spontaneously on two-days-old Aurora with newest Flash: https://crash-stats.mozilla.com/report/index/5b9dfc52-60d1-4c97-a5ff-28d412110609 Different trigger?
Comment 11•13 years ago
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(In reply to comment #10) > Different trigger? No, probably exactly that problem. We seem to have had something on 7.0a1 that caused even more plugin hangs and that was fixed, but the original problem this was filed for is probably still around. It doesn't seem 100% sure though if Firefox or Flash code is the problem, though - actually, we apparently have no idea why this happens. :(
Comment 12•13 years ago
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(In reply to comment #10) > Got this crash spontaneously on two-days-old Aurora with newest Flash: > https://crash-stats.mozilla.com/report/index/5b9dfc52-60d1-4c97-a5ff- > 28d412110609 Oh, and just if anyone takes a look, bp-4cee3dee-41c3-4c16-89e1-da0b92110609 is the plugin side of this one.
Assignee | ||
Updated•13 years ago
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Crash Signature: [@ hang | mozilla::plugins::PPluginInstanceParent::CallNPP_SetWindow(mozilla::plugins::NPRemoteWindow const&) ]
Reporter | ||
Comment 13•13 years ago
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I have been using YouTube for quite some time after I reported this bug and I have to come to the conclusion that it was nothing more then YouTube updating a portion of there website which caused the videos not to play and crash.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
Updated•2 years ago
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Product: Core → Core Graveyard
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Description
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