660372 - [10.7] Adobe Flash settings dialog - "Allow" cannot be selected, cannot play FrontierVille

Status: VERIFIED FIXED

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[Marcia Knous [:marcia]]

Attachment: Screenshot of issue

Seen while running Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:2.0.1) Gecko/20100101 Firefox/4.0.1,

STR:
1. Load a Frontierville game in Facebook.
2. I receive a notification from the game to allow me to store data, which I accept.
3. I then get the Flash Player Settings dialog, but I cannot select "Allow"

Flash version Version: 10.3.181.14. I tested on Win XP on the latest Firefox beta and this works, and it seems to work on Mac 10.6. So not sure if this is a 10.7 specific issue but for now I could not reproduce it on 10.6.

Comment 1

[Marcia Knous [:marcia]]

Attachment: Screenshot of first notification from game

Comment 2

[Marcia Knous [:marcia]]

I tested on 10.6 in the lab using both Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0.1) Gecko/20100101 Firefox/4.0.1 and Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:6.0a2) Gecko/20110527 Firefox/6.0a2 and was able to click the allow dialog. So far I have only been able to reproduce this consistently on 10.7.

Comment 3

[Steven Michaud [:smichaud] (Retired)]

> 1. Load a Frontierville game in Facebook.

So you need a Facebook account to perform this STR -- which I've got
(a while ago I set up a testing account).

But how, exactly, do you load a Frontierville game, and is this
something you can do from any Facebook account?

Comment 4

[Steven Michaud [:smichaud] (Retired)]

Do you see anything interesting in the system console when these errors happen?

Comment 5

[Benoit Girard (:BenWa)]

I think this may be related/duplicate of bug 552520.

Comment 6

[Marcia Knous [:marcia]]

You can play Frontierville from any account, as long as you add the game.

I don't see any errors in the console.

Could be a dupe of Bug 552520, but it does work in 10.6.

Comment 7

[Steven Michaud [:smichaud] (Retired)]

Same thing happens in Safari (testing on OS X 10.7 build 11A459e, which is the current DP), with Flash 10.3.181.14 and 10.3.181.22 (the current version).

So this must be a Flash bug, and is probably unrelated to bug 552250.

Comment 8

[Marcia Knous [:marcia]]

Steven: Can we at least move this to the Adobe Plugins component so it can be tracked somehow by the Adobe folks?

Comment 9

[Steven Michaud [:smichaud] (Retired)]

> Steven: Can we at least move this to the Adobe Plugins component so
> it can be tracked somehow by the Adobe folks?

Yes, that makes sense.

Comment 10

[Jet Villegas (inactive)]

Picking this up.

Comment 11

[Jet Villegas (inactive)]

Tracked internally as W2842887

Comment 12

[smadayag]

this is a know issue that we discussed with apple.  for now...  as a work around, you may be able to tab between objects in the Settings UI dialog and clicking return on the keyboard to select.

Comment 13

[smadayag]

this is resolved in the next upcoming release.  i cannot speak of the schedule, but i will close this bug out when we ship.  thanks...

Comment 14

[Nick Lowe]

This has been resolved by the latest Flash player release, this bug should be closed.

Comment 15

[Benoit Girard (:BenWa)]

Thanks

Comment 16

[Marcia Knous [:marcia]]

Verified fixed using Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:10.0a1) Gecko/20111012 Firefox/10.0a1 and the latest version of Flash 11.

I verified by playing Frontierville.