Closed Bug 660450 Opened 13 years ago Closed 9 years ago

The software download is unsuccessful.

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
4.0 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: aurora20032, Unassigned)

References

(
URL
)

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: Firefox 4

The download starts but stops within minutes and I receive an error message. The message reads corrupt file. 

Reproducible: Always

Steps to Reproduce:
1.Visit the Mozilla website
2.Click on the download
3.Click run on the download

Actual Results:  
It says corrupt file after the download begins. 

Expected Results:  
The software download should have completed. 

Im using Windows XP Professional, Service Pack 3. I've also tried to download from other websites and still received the same response.
So you are downloading the Firefox 4 installer from mozilla.com? What browser are you using to download it? have you checked anti-virus and firewall settings? What is the exact error message and when do you see it (before the download, during the download, after the download, when you try to run, etc.)
Component: Build Config → General
QA Contact: build.config → general
Hardware: Other → x86
Version: unspecified → 4.0 Branch
Yes. ive checked both of those. i get a message saying corrupt file during the download. ive tried to download the file using Internet Explorer 8 and Firefox 3.
what does the error give exactly?
It does'nt give anything (no specific files, no codes, nothing). During the download it just stops and little box pops up and say corrupt file. That's it.
Yes. It finally worked. Thank you
So what is the resolution? If downloading with IE, was there a temporary problem with the mozilla server? Can we close this WFM?
I used the link provided above and download it with a previous version of Firefox (3). My problem has been resolved.
And what about the original location on mozilla website you tried to use? Does it still have the problem?
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → WORKSFORME
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