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Last Comment Bug 661057 - Clarify text on button that restarts/updates
: Clarify text on button that restarts/updates
Product: Firefox
Classification: Client Software
Component: General (show other bugs)
: Trunk
: All All
: -- normal (vote)
: Firefox 15
Assigned To: :Margaret Leibovic
: 666086 (view as bug list)
Depends on:
  Show dependency treegraph
Reported: 2011-05-31 17:17 PDT by Alex Limi (:limi) — Firefox UX Team
Modified: 2012-05-21 08:23 PDT (History)
6 users (show)
See Also:
Crash Signature:
QA Whiteboard:
Iteration: ---
Points: ---
Has Regression Range: ---
Has STR: ---

patch (2.65 KB, patch)
2011-06-01 16:32 PDT, :Margaret Leibovic
robert.strong.bugs: review+
limi: ui‑review+
robert.strong.bugs: feedback+
Details | Diff | Splinter Review

Description User image Alex Limi (:limi) — Firefox UX Team 2011-05-31 17:17:20 PDT
Currently, the button in the About window shows "Apply Update" when an update is ready to install. It can be unexpected that this restarts the browser.

Suggested improvement: Change the button to say "Restart to Update" instead, which better describes what happens. (better wording suggestions are welcome!)
Comment 1 User image :Margaret Leibovic 2011-06-01 16:32:29 PDT
Created attachment 536783 [details] [diff] [review]

Rob, would this work to change the text of the button, or are there other things I need to consider?

Limi, I think "Restart to Update" sounds right to me, but it would be easy enough to change this before finishing this patch.
Comment 2 User image Robert Strong [:rstrong] (use needinfo to contact me) 2011-06-01 16:34:12 PDT
Comment on attachment 536783 [details] [diff] [review]

Should be fine.
Comment 3 User image :Margaret Leibovic 2011-06-13 16:55:43 PDT
Comment on attachment 536783 [details] [diff] [review]

Limi, do we want to use "Restart to Update"? If so, I can get an r+ and land this patch.
Comment 4 User image :Margaret Leibovic 2012-03-01 15:59:55 PST
Comment on attachment 536783 [details] [diff] [review]

Still something we want to do?
Comment 5 User image Alex Limi (:limi) — Firefox UX Team 2012-05-09 16:15:43 PDT
Comment on attachment 536783 [details] [diff] [review]

Oops, sorry this fell through the cracks. WFM.
Comment 6 User image :Margaret Leibovic 2012-05-09 16:21:11 PDT
Comment on attachment 536783 [details] [diff] [review]

Patch still applies.
Comment 8 User image Ed Morley [:emorley] 2012-05-10 08:04:08 PDT
Comment 9 User image bogas04 2012-05-15 07:12:14 PDT
It is little confusing , Restart the browser or restart the system?
Comment 10 User image :Margaret Leibovic 2012-05-15 10:30:10 PDT
(In reply to bogas04 from comment #9)
> It is little confusing , Restart the browser or restart the system?

Restart the browser (this is what the button was already doing).
Comment 11 User image bogas04 2012-05-15 10:48:50 PDT
No that's not what my point was. I am aware it means restarting the browser , but to new users who have experienced the requirement of a system restart upon IE Update would remain in confusion. Not everyone would be nerdy enough to know it...
Comment 12 User image alex_mayorga 2012-05-21 07:32:39 PDT
The new wording of "Restart to Update" is now visible on Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:15.0) Gecko/15.0 Firefox/15.0a1 ID:20120521030525

I tend to agree with comment 11, the only "Restart" an inexperienced user would know of is the one on "Start" > "Shut down" > "Restart" this might confuse them and cause them not to "Restart to Update" for whatever reason.

But I'd contend somebody that's "nerdy enough" to go to "Firefox" > "Help" > "About Firefox" would probably know the difference.

The combination of might and probably on the two previous sentences could cause a small percentage of users to remain on a vulnerable version of Firefox if they never "Restart" either Firefox or their OS.
Comment 13 User image bogas04 2012-05-21 08:04:57 PDT
An extra note beneath the button saying "This will not reboot your system" can solve this , unless we really don't want to make it simple and intuitive enough without creating doubts in mind of the user.
Comment 14 User image :Margaret Leibovic 2012-05-21 08:23:38 PDT
*** Bug 666086 has been marked as a duplicate of this bug. ***

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