Upgrade to RHEL 5.7 + upgrade HP Firmware to prevent hangs on the DL 360 machines

RESOLVED FIXED

Status

mozilla.org Graveyard
Server Operations
--
major
RESOLVED FIXED
6 years ago
2 years ago

People

(Reporter: dumitru, Assigned: bkero)

Tracking

Bug Flags:
needs-downtime +

Details

(Reporter)

Description

6 years ago
This bug is to track the upgrades on the RAID controllers alerts that are being reported by Nagios.
Current list is here:

https://mana.mozilla.org/wiki/display/~dgherman@mozilla.com/HP+RAID+controllers+that+need+firmware+upgrades#
Flags: needs-downtime+
(Reporter)

Comment 1

6 years ago
Correction:

https://mana.mozilla.org/wiki/display/SYSADMIN/HP+RAID+controllers+that+need+firmware+upgrades
(Reporter)

Updated

6 years ago
Duplicate of this bug: 660927
(Reporter)

Comment 3

6 years ago
CC'ing Ravi on this to see when we can squeeze in a ringring reboot.
This is a blocker since machines are hard locking because of a combination of this + RHEL kernel weirdness. Assigning to current oncall.
Assignee: dgherman → ashish
Severity: normal → blocker

Updated

6 years ago
Summary: HP RAID controllers that need firmware upgrades → Upgrade to RHEL 5.7 + upgrade HP Firmware to prevent hangs on the DL 360 machines
To summarize - POA is as follows on the crashing machines :

1) Upgrade to RHEL 5.7, reboot.
2) Upgrade the HP Firmware for the RAID controller.

Dave, correct me if it's needed here.

Ashish, 1) should be simple enough, either a yum -y update and reboot or login to boris as root, forward keys and run rebootrhel <hostname> and let that script do the magic.

Phong should have updated you with instructions for 2.
boris and dm-peep01 upgraded. The remaining machines in the mana page are production hosts and we'll have to schedule downtime with corresponding teams.

Comment 7

6 years ago
pm-web02 and pm-web03 can be done one at a time, since they are part of a redundant cluster.

The three socorro hosts on there are mostly used for dev work and could be done whenever with a quick heads-up announcement in #breakpad, however they are all running rhel6, so I'm not sure it is an issue. I'd still push to do the firmware upgrades though.

Comment 8

6 years ago
I mean the *5* socorro hosts :)

In fact, now would be a good time to do those, since everyone is probably asleep that might use them.
Added a list of thus far known controller firmwares to https://mana.mozilla.org/wiki/display/SYSADMIN/Hardware+Issues (scroll to the end)
Assignee: ashish → bkero
cc: coop so he can see details for the downtime announcement.
The downtime has been announced:

http://groups.google.com/group/mozilla.dev.planning/browse_thread/thread/036a7b39b6059a7d#

As of now, we are a GO for the downtime tonight at 6pm PDT. If I hear otherwise, I'll update this bug.

I'll be responsible for closing trees on the releng side.

Updated

6 years ago
(Assignee)

Comment 12

6 years ago
All machines have been taken care of besides:

tm-c01-master01
dm-svn01
dm-svn02
dm-webtools04
ringring.mv


These machines are slated to be taken care of tonight when scheduled downtime is planned.
(Assignee)

Comment 13

6 years ago
all systems upgraded beside stm-c01-master01, which is a database for a whole lot of high profile sites (also a single point of failure).  We'll need to coordinate a downtime window for this bad boy.
Severity: blocker → major

Updated

6 years ago
Duplicate of this bug: 673928
Group: infra
(In reply to comment #13)
> all systems upgraded beside stm-c01-master01, which is a database for a
> whole lot of high profile sites (also a single point of failure).  We'll
> need to coordinate a downtime window for this bad boy.

tm-c01-master01 (and tm-c01-slave01) were brought up to date this morning during an outage on tm-c01-slave01.

Comment 16

6 years ago
That was the last one on the list.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
Product: mozilla.org → mozilla.org Graveyard
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