662323 - Adds extraneous domain to username when using IMAP

Status: UNCONFIRMED

(Thunderbird :: Account Manager, defect)

Description

[colonel_noble]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Thunderbird/3.1.10

Because some sites like outlook.com host other email domains such as universities assuming that the sites domain should be used in the username results in the email being unusable.  

Reproducible: Always

Steps to Reproduce:
You'd need an account on an IMAP server like outlook.com that has a different domain then the site.

example:
IMAP server: outlook.com
Username:    [e-mail]

Actual Results:  
Fails to login after attempting to login as "[e-mail]@outlook.com"

Expected Results:  
The extra "@outlook.com" should not be added.

This also becomes a problem when trying to create an account because the program always remove the domain from the username even if it's required to be valid.

Comment 1

[Grim76]

I have the same issue on Thunderbird 11.0.1 on Linux.

Comment 2

[igor moskovko]

I beleive it is close related to Bug 719421

Comment 3

[brub43]

Summary:
this also occurs on 31.1.0 on Mac OS (latest stable) when trying to create a profile for my work account.  My work uses gmail to provide email services, but our email usernames do not end in "@gmail.com".  When clicking on "Re-test" or "Done", thunderbird attempts to check my settings using the username "[e-mail]@gmail.com" instead of the correct "[e-mail]".  The "@gmail.com" has been automatically appended and cannot be removed by the user.

This is completely blocking the creation of a new account profile despite the [manually] entered account information being completely correct.

Steps to Reproduce:
1. install thunderbird on a fresh system (or delete thunderbird settings folder first).
2. launch thunderbird.
3. click on "skip this and use my existing email" when the "create new account" wizard shows up.
4. fill in "Your name", "email address", and "password" with information from an account that uses gmail.com as a server, but has a different domain on the email address.
5. click on "continue" and allow the settings lookup to fail.
6. fill in the correct information for the account.
7. fill in the "Username: Incoming:" entry with the username (in this case "[e-mail]").
8. click on "done".
9. notice the message on the status bar at the bottom of the main Thunderbird window.

Expected Results:
- the message in the status bar should say "Mail for [e-mail]: Connecting to gmail.com...".

Actual Results:
- the message in the status bar reads "Mail for [e-mail]@gmail.com: Connecting to gmail.com…".

Notes:
- this prevents a profile from being created for any email address whose domain name does not match its incoming or outgoing server domain.
- this worked on correctly on versions prior to 24.6.0.