663562 - Gmail friendly threading doesn't work if I file the bug

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: Extensions, defect)

Description

[Wil Clouser [:clouserw]]

I enabled the Gmail Friendly Email option (awesome!) but it doesn't work correctly if I file the bug.

Actual Results:  Subject line is prefixed with "New: " on the initial bug mail

Expected Results:  No "New: " - the same subject as the rest of the emails.

Comment 1

[Frédéric Buclin]

This feature doesn't exist upstream.

Comment 2

[Max Kanat-Alexander]

I think the problem is that it's off right now, it was breaking new-user notifications.

Comment 3

[Wil Clouser [:clouserw]]

(In reply to comment #2)
> I think the problem is that it's off right now, it was breaking new-user
> notifications.

That would explain it.  I haven't tested this further than filing a few bugs and seeing the subject line.

Comment 4

[David Lawrence [:dkl]]

Please file a new bug if this is still a problem. You more than likely submitted your bug when the extension was disabled temporarily.

dkl

Comment 5

[David Lawrence [:dkl]]

I apologize for losing this prematurely. The extension is still currently disabled so this is not really fixed yet. It will most likely be enabled on Monday PST when IT is able to get to it. I will close this then.

dkl

Comment 7

[Wil Clouser [:clouserw]]

Sorry to reopen, but I'm still seeing this behavior.  Bugs filed by others work as expected.  Bugs filed by me are prepended with "New:"

Comment 8

[Wil Clouser [:clouserw]]

Attachment: screenshot

This happened a few minutes ago

Comment 9

[:glob ✱]

wil, can you please provide a copy of the full email headers from one of those emails.

Comment 10

[Wil Clouser [:clouserw]]

Here is the one that started with "New":
-----------------------------------------------------------

                                                                                                                                                                                                                                                               
Delivered-To: [e-mail]
Received: by 10.68.56.8 with SMTP id w8cs190829pbp;
        Mon, 27 Jun 2011 12:58:39 -0700 (PDT)
Received: by 10.227.55.67 with SMTP id t3mr5736219wbg.90.1309204718327;
        Mon, 27 Jun 2011 12:58:38 -0700 (PDT)
Return-Path: <[e-mail]>
Received: from bugs01.sj.mozilla.org (bugs01.sj.mozilla.com [63.245.208.220])
        by mx.google.com with ESMTP id d17si12058730wbh.8.2011.06.27.12.58.37;
        Mon, 27 Jun 2011 12:58:38 -0700 (PDT)
Received-SPF: neutral (google.com: 63.245.208.220 is neither permitted nor denied by best guess record for domain of [e-mail]) client-ip=63.245.208.220;
Authentication-Results: mx.google.com; spf=neutral (google.com: 63.245.208.220 is neither permitted nor denied by best guess record for domain of [e-mail]) smtp.mail=[e-mail]
Received: from mxout-bugs.mozilla.org (pm-app-bugs03.mozilla.org [10.2.82.53])
	by bugs01.sj.mozilla.org (Postfix) with ESMTP id 0324156004E
	for <[e-mail]>; Mon, 27 Jun 2011 12:58:36 -0700 (PDT)
Received: from pm-app-bugs03.mozilla.org (dhcp-10-2-11-228.mozilla.org [127.0.0.1])
	by mxout-bugs.mozilla.org (8.13.8/8.13.8) with ESMTP id p5RJwaHQ009635
	for <[e-mail]>; Mon, 27 Jun 2011 12:58:36 -0700
Received: (from root@localhost)
	by pm-app-bugs03.mozilla.org (8.13.8/8.13.8/Submit) id p5RJwagl009634;
	Mon, 27 Jun 2011 12:58:36 -0700
From: [e-mail]
To: [e-mail]
Subject: [Bug 667587] New: [PN]AMO Give zamboni /developers/docs
Date: Mon, 27 Jun 2011 19:59:05 +0000
X-Bugzilla-Reason: Reporter
X-Bugzilla-Type: new
X-Bugzilla-Watch-Reason: None
X-Bugzilla-Classification: Other
X-Bugzilla-Product: mozilla.org
X-Bugzilla-Component: Server Operations: Web Content Push
X-Bugzilla-Keywords: 
X-Bugzilla-Severity: normal
X-Bugzilla-Who: [e-mail]
X-Bugzilla-Status: NEW
X-Bugzilla-Priority: --
X-Bugzilla-Assigned-To: [e-mail]
X-Bugzilla-Target-Milestone: ---
X-Bugzilla-Changed-Fields: 
Message-ID: <[e-mail]/>
X-Bugzilla-URL: https://bugzilla.mozilla.org/
Auto-Submitted: auto-generated
Content-Type: text/plain; charset="UTF-8"
MIME-Version: 1.0

https://bugzilla.mozilla.org/show_bug.cgi?id=667587

             Bug #: 667587
           Summary: [PN]AMO Give zamboni /developers/docs
    Classification: Other
           Product: mozilla.org
           Version: other
          Platform: All
        OS/Version: Other
            Status: NEW
          Severity: normal
          Priority: --
         Component: Server Operations: Web Content Push
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
         QAContact: [e-mail]
                CC: [e-mail]


Please give these URLs to zamboni on PAMO and NAMO:

    /developers/docs.*

This URL includes a language but not an application in the second spot (none of
the developer URLs do).

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Comment 11

[:glob ✱]

thanks wil.

i'm unable to replicate this using identical input :(

the only thing i can think of is there were issues when the extension was re-enabled; some webheads were running with it enabled, while other were running with it disabled.

i'll chat with IT.

Comment 12

[Wil Clouser [:clouserw]]

Here is a bug that I filed an hour before the one in question that worked as expected:

--------------------------------------------------------------------
                                                                                                                                                                                                                                                               
Delivered-To: [e-mail]
Received: by 10.68.56.8 with SMTP id w8cs184442pbp;
        Mon, 27 Jun 2011 11:32:06 -0700 (PDT)
Received: by 10.236.176.8 with SMTP id a8mr10400913yhm.82.1309199525569;
        Mon, 27 Jun 2011 11:32:05 -0700 (PDT)
Return-Path: <[e-mail]>
Received: from bugzilla01.phx.mozilla.com (bugzilla01.phx.mozilla.com [63.245.216.221])
        by mx.google.com with ESMTP id m3si35431000icx.4.2011.06.27.11.32.05;
        Mon, 27 Jun 2011 11:32:05 -0700 (PDT)
Received-SPF: neutral (google.com: 63.245.216.221 is neither permitted nor denied by best guess record for domain of [e-mail]) client-ip=63.245.216.221;
Authentication-Results: mx.google.com; spf=neutral (google.com: 63.245.216.221 is neither permitted nor denied by best guess record for domain of [e-mail]) smtp.mail=[e-mail]
Received: from mxout-bugs.mozilla.org (pp-app-bugs01.phx.mozilla.com [10.8.82.11])
	by bugzilla01.phx.mozilla.com (Postfix) with ESMTP id 4BE43628334
	for <[e-mail]>; Mon, 27 Jun 2011 11:32:08 -0700 (PDT)
Received: from pp-app-bugs01.phx.mozilla.com (unused-10-8-11-250.phx.mozilla.org [127.0.0.1])
	by mxout-bugs.mozilla.org (8.13.8/8.13.8) with ESMTP id p5RIW4K7018498
	for <[e-mail]>; Mon, 27 Jun 2011 11:32:04 -0700
Received: (from root@localhost)
	by pp-app-bugs01.phx.mozilla.com (8.13.8/8.13.8/Submit) id p5RIW4kU018496;
	Mon, 27 Jun 2011 11:32:04 -0700
From: [e-mail]
To: [e-mail]
Subject: [Bug 667543] Update builder.addons.mozilla.org on 6/29 @ 1400
Date: Mon, 27 Jun 2011 18:32:30 +0000
X-Bugzilla-Reason: Reporter
X-Bugzilla-Type: new
X-Bugzilla-Watch-Reason: None
X-Bugzilla-Classification: Other
X-Bugzilla-Product: mozilla.org
X-Bugzilla-Component: Server Operations: Web Content Push
X-Bugzilla-Keywords: 
X-Bugzilla-Severity: normal
X-Bugzilla-Who: [e-mail]
X-Bugzilla-Status: NEW
X-Bugzilla-Priority: --
X-Bugzilla-Assigned-To: [e-mail]
X-Bugzilla-Target-Milestone: ---
X-Bugzilla-Changed-Fields: 
Message-ID: <[e-mail]/>
X-Bugzilla-URL: https://bugzilla.mozilla.org/
Auto-Submitted: auto-generated
Content-Type: text/plain; charset="UTF-8"
MIME-Version: 1.0

https://bugzilla.mozilla.org/show_bug.cgi?id=667543

             Bug #: 667543
           Summary: Update builder.addons.mozilla.org on 6/29 @ 1400
    Classification: Other
           Product: mozilla.org
           Version: other
          Platform: All
        OS/Version: Other
            Status: NEW
          Severity: normal
          Priority: --
         Component: Server Operations: Web Content Push
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
         QAContact: [e-mail]
                CC: [e-mail]


Please update builder: http://etherpad.mozilla.org:9000/bamo-0-9-6-2-push

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Comment 13

[David Lawrence [:dkl]]

As you can see from the headers, both emails came from different hosts. glob explained that one of the web servers may have still been disabled and other other had the extension enabled. All web servers should be enabled now and you should not get the New: if you have your preference set. We could just close this and reopen if you see another one going forward (or open a new bug report which is preferable). 

dkl

Comment 14

[David Lawrence [:dkl]]

Ok. I may have spoken too soon as it may be that they are in fact not all enabled yet and IT is looking into it. Stay tuned.

dkl

Comment 15

[:glob ✱]

ashish found the reason for it not working in sj, and has re-enabled the extension there.