update firefox 4.0.1 appears every single day

RESOLVED INCOMPLETE

Status

()

Toolkit
Application Update
RESOLVED INCOMPLETE
7 years ago
3 years ago

People

(Reporter: Richard, Unassigned)

Tracking

2.0 Branch
x86
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0

update repeats until the world comes to an end. it sends and recomends to down load which takes all night on dsl and installs which ive done numerous times yet it doesn't and that the update returns the next day and wont stop!

Reproducible: Always

Steps to Reproduce:
1.appears every day when it decides
2.
3.



down loaded and installed

Comment 1

7 years ago
ID: Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0

Are updates still appearing if you disable them? Then this would be considered as a bug.
Go to Tools->Options->Advanced Tab-> Update Tab -> uncheck the options that you consider.
If this issue will not reproduce anymore after these steps, please change this bug's status to Resolved. Thanks
Andre: The problem here is not that he gets an update notification. The bug is that the update seems to fail and he is still on 4.0 and he gets of course the update notification again the next time.
Why should he disable the update check, how should that solve the problem ?
Component: General → Application Update
Product: Firefox → Toolkit
QA Contact: general → application.update
Version: unspecified → 2.0 Branch

Comment 3

7 years ago
(In reply to comment #2)
> Why should he disable the update check, how should that solve the problem ?

Thanks for the notice. So it seems that this bug should be set on NEW, right?
But the problem is that I can't reproduce it. So, if you do, please feel free to change its status.

Reporter, can you still see this issue? Could you attach a screen video capture of it? Thanks
It's very likely that you can't reproduce this or we would get millions of new bug reports for this.
The workaround is to download the full version from mozilla and install it over the existing build.
The developer needs some update logs that he usually requests from the user (but not this time ?)
You can see what and and at which point the update fails to apply.

Comment 5

3 years ago
Richard, do you still see this problem?
Flags: needinfo?(kb9uvm)
Whiteboard: [closeme 2015-05-20]

Comment 6

3 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(kb9uvm)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2015-05-20]
You need to log in before you can comment on or make changes to this bug.