Failed drive in wp-db47.phx.weave

RESOLVED FIXED

Status

Cloud Services
Operations
RESOLVED FIXED
7 years ago
2 years ago

People

(Reporter: jlaz, Assigned: jlaz)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: fdx 458241449287, requested remote hands assistance with CoreTSI, crash signature)

Filing a ticket with iX to RMA, will update bug shortly

PD: 3 Information
Enclosure Device ID: 32
Slot Number: 15
Device Id: 23
Sequence Number: 3
Media Error Count: 657
Other Error Count: 1
Predictive Failure Count: 1
Last Predictive Failure Event Seq Number: 15225
PD Type: SATA
Raw Size: 558.911 GB [0x45dd2fb0 Sectors]
Non Coerced Size: 558.411 GB [0x45cd2fb0 Sectors]
Coerced Size: 558.406 GB [0x45cd0000 Sectors]
Firmware state: Failed
SAS Address(0): 0x5003048000a5975b
Connected Port Number: 0(path0)
Inquiry Data:      WD-WXL1E40D1118WDC WD6000BLHX-01V7BV0                  04.05G04
FDE Capable: Not Capable
FDE Enable: Disable
Secured: Unsecured
Locked: Unlocked
Needs EKM Attention: No
Foreign State: None
Device Speed: 6.0Gb/s
Link Speed: 6.0Gb/s
Media Type: Hard Disk Device
Drive:  Not Certified
(Assignee)

Comment 1

7 years ago
iX Ticket: BSM-432183
Summary: Failed drive → Failed drive in wp-db47.phx.weave
(Assignee)

Comment 2

7 years ago
Fdx shipment 4582 4144 9287 delivered on 6/30, filed a ticket with CoreTSI for remote hands assistance.
Assignee: nobody → jlazaro
Whiteboard: fdx 458241449287, requested remote hands assistance with CoreTSI
(Assignee)

Comment 3

7 years ago
Drive swapped, currently in the rebuild phase

PD: 3 Information
Enclosure Device ID: 32
Slot Number: 15
Device Id: 23
Sequence Number: 13
Media Error Count: 0
Other Error Count: 0
Predictive Failure Count: 0
Last Predictive Failure Event Seq Number: 0
PD Type: SATA
Raw Size: 558.911 GB [0x45dd2fb0 Sectors]
Non Coerced Size: 558.411 GB [0x45cd2fb0 Sectors]
Coerced Size: 558.406 GB [0x45cd0000 Sectors]
Firmware state: Rebuild
SAS Address(0): 0x5003048000a5975b
Connected Port Number: 0(path0) 
Inquiry Data:      WD-WXG1EC0LVS12WDC WD6000HLHX-01JJPV0                  04.05G04
FDE Capable: Not Capable
FDE Enable: Disable
Secured: Unsecured
Locked: Unlocked
Needs EKM Attention: No
Foreign State: None 
Device Speed: 6.0Gb/s 
Link Speed: 6.0Gb/s 
Media Type: Hard Disk Device
Drive:  Not Certified

Will update bug with failed drive return shipment tracking info
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
Component: Operations: Hardware → Operations
Product: Cloud Services → Cloud Services
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