Correlation reports for Trunk and Aurora are generating an Error Message (Error loading correlation report)

RESOLVED FIXED

Status

RESOLVED FIXED
7 years ago
5 years ago

People

(Reporter: marcia, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

When I look at the "Top Crashers" list for Aurora and Trunk, I see an "Error loading Generating Report" message. Usually if there no correlation it says something like Unknown no data.
(In reply to comment #0)
> When I look at the "Top Crashers" list for Aurora and Trunk, I see an "Error
> loading Generating Report" message. Usually if there no correlation it says
> something like Unknown no data.

I think this is due to 658034, it's because the request is being timed out by the loadbalancer (Zeus). That was a pre-existing problem, the previous behavior was that the error response was not caught and the little loading spinners were never stopped.

I think there's a bug on fixing the underlying issue here, if not there should be. The way we generate and load correlation reports is very inefficient, bug 650904 might be the right thing to depend on here.

Comment 2

7 years ago
https://bugzilla.mozilla.org/show_bug.cgi?id=650904 will bring this into Socorro as a cron job with postgres tables to query for the output. We'll be able to avoid ajaxing the info and it should be much faster (even if only to determine that the data isn't present).
Depends on: 650904
Missing correlation reports kept us from seeing a intel driver correlation on bug 671428
OS: Mac OS X → All
Hardware: x86 → All
Additionally, fixing bug 659711 will help the team know which 500s are legit, and which are just timeouts back-propagated by Zeus.
(Assignee)

Updated

7 years ago
Component: Socorro → General
Product: Webtools → Socorro

Updated

7 years ago
Component: General → Webapp

Comment 5

5 years ago
Believe this is fixed via the forced correlations and the Django correlation changes.  If you re-experience it, please reopen
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
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