667109 - After an update of Mozilla firefox to 5.0, it does not run anymore (crash immediately at restart).

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[benlounesr]

User-Agent:       Mozilla/5.0 (Windows NT 6.0; rv:5.0) Gecko/20100101 Firefox/5.0
Build Identifier: Mozilla/5.0 (Windows NT 6.0; rv:5.0) Gecko/20100101 Firefox/5.0

crashreporter-override
t # This file is in the UTF-8 encoding
[Strings]
# LOCALIZATION NOTE (CrashReporterProductErrorText2): The %s is replaced with a string containing detailed information.
CrashReporterProductErrorText2=Firefox a rencontré un problème et a planté. Nous essaierons de restaurer vos onglets et fenêtres lors de son redémarrage.\n\nMalheureusement, le rapporteur de plantage n'est pas en mesure de soumettre le rapport de plantage.\n\nDétails : %s
CrashReporterDescriptionText2=Firefox a rencontré un problème et a planté. Nous essaierons de restaurer vos onglets et fenêtres lors de son redémarrage.\n\nPour nous aider à diagnostiquer et corriger le problème, vous pouvez nous envoyer un rapport de plantage.


Reproducible: Always

Steps to Reproduce:
1.Update to 5.0
2.restart firefox
3.crash at opening.

Comment 1

[Matthias Versen [:Matti]]

Post a crash ID: https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Use the option in the safemode startup dialog to disable all addons. Starting in the normal mode should be possible now.

Comment 2

[Simona Badau, Desktop QA]

Mozilla/5.0 (Windows NT 6.0; rv:8.0a1) Gecko/20110724 Firefox/8.0a1

Reporter, is your issue still reproducible? Did you had the chance to try what was suggested in Comment 1?

Also, could you please post here the crash report by typing about:crashes in the url bar?

Comment 3

[Wayne Mery (:wsmwk)]

benlounesr hasn't responded

Comment 4

[benlounesr]

(In reply to Wayne Mery (:wsmwk) from comment #3)
> benlounesr hasn't responded

Desactivation of google talk 2108 plugin on has solved the problem