668584 - Add links to SUMO articles on the mobile sync page

Status: RESOLVED FIXED

(www.mozilla.org :: General, defect)

Description

[Verdi [:verdi] Best to slack me]

We should add links to SUMO articles for more information where appropriate. Linked text are just suggestions - could use help with that.

Section: Step 3. Connect - Mobile:
Link: http://support.mozilla.com/kb/sync-firefox-between-desktop-and-mobile
Linked text: Details (additional text)

Section: Step 3. Connect - Firefox Home:
Link: http://support.mozilla.comkb/How+to+set+up+Firefox+Home+on+your+iPhone
Linked text: Details (additional text)

Comment 1

[Verdi [:verdi] Best to slack me]

Since this page has changed the link text needs to change but both of these article should still be linked from this page.

Comment 2

[Gregory Szorc [:gps]]

It might be best to link to the general support category: https://support.mozilla.com/en-US/sync

Anyway, due to the ongoing Sync service disruption (bug 690470), we're hearing from a number of users that are confused on what to do when they see errors. They are finding https://www.mozilla.org/en-US/mobile/sync/ and it isn't helping them one bit.