User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0 Build ID: 20110615151330
Crash Signature: [@ hang | NtUserMessageCall | NtUserMessageCall | SetWindowTextW ]
Can you provide STR the crash/hang? Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
OS: Other → All
Version: unspecified → 5 Branch
What is the STR? And where do I find this STR? Thanks.
STR = Steps to Reproduce
Vic -> Any luck on coming up with steps to reproduce the crash? Any other crash ids?
This is a Plugin crash right? So I changed the Product from "Firefox" to "Plugins". Is that correct? The Browser Crash report for the above ID is this: https://crash-stats.mozilla.com/report/index/8981b0c4-bdb6-4864-963e-7da612110702 From the original Crash ID: https://crash-stats.mozilla.com/report/index/bp-427285df-dba2-4839-9595-fc2682110702 it says "plugin Version: Filename: npctrl.dll" Is that Silverlight? Then I remember installing Silverlight plugin, for watching Netflix. Also I am changing component to Silverlight. Is that okay?
Component: General → Silverlight (Microsoft)
Product: Firefox → Plugins
Version: 5 Branch → unspecified
https://crash-stats.mozilla.com/report/list?product=Firefox&branch=2.2&branch=5&branch=6&branch=7&branch=8&query_search=signature&query_type=contains&query=NtUserMessageCall%20|%20NtUserMessageCall%20|%20SetWindowTextW&reason_type=contains&date=08%2F06%2F2011%2021%3A21%3A54&range_value=30&range_unit=days&hang_type=any&process_type=any&do_query=1&signature=hang%20|%20NtUserMessageCall%20|%20NtUserMessageCall%20|%20SetWindowTextW&page=1 If you see above you will see that it is happening in the Nightly build also...with a total of 1,399 crashes in the last 30 days...
Let's leave it as Firefox -> General for now - CC'ing an expert at reading these reports :-)
Component: Silverlight (Microsoft) → General
Keywords: crash → hang
Product: Plugins → Firefox
Version: unspecified → Trunk
Per http://bit.ly/qCLvie there are several Plugins affected (Flash, Silverlight, Adobe PDF, ...). Vic, did you file the Browser Side Crash (Bug 669033 with Signature [@ hang | mozilla::plugins::PPluginScriptableObjectParent::CallHasProperty(mozilla::plugins::PPluginIdentifierParent*, bool*) ]) intentionally? Tim: I'm not an Expert :P Rather CCing Robert.
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
As long as you don't have steps to reproduce, this is all rather useless, esp. as it happens with a range of different plugins. And it's clear that a plugin-process-side hang is connected with plugins, you're not telling us anything new with that.
(In reply to XtC4UaLL [:xtc4uall] from comment #9) > Per http://bit.ly/qCLvie there are several Plugins affected (Flash, > Silverlight, Adobe PDF, ...). > > Vic, did you file the Browser Side Crash (Bug 669033 with Signature [@ hang > | > mozilla::plugins::PPluginScriptableObjectParent::CallHasProperty(mozilla:: > plugins::PPluginIdentifierParent*, bool*) ]) intentionally? > > Tim: I'm not an Expert :P > Rather CCing Robert. Marking this duplicate of Bug 676458
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 676458
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