Closed
Bug 669287
Opened 13 years ago
Closed 13 years ago
Wrong user feedback: Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system.
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 278860
People
(Reporter: u290583, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20100101 Firefox/5.0 Build ID: 20110615151330 Steps to reproduce: I have Thunderbird 5.0 with Local Folders stored on network folder (N:). Sometime the logon script does not work and I don't have any N: folder. If I run Thunderbird without network folder, Thunderbird tell me "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system." Actual results: 1. Create a profile and set Local Folders to mapped network folder (like N:\Email) 2. Restart your pc 3. Disconnect N: network folder 4. Run Thunderbird 5. appear "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system." Expected results: A better error message like "Folder XXX not found". I have opened Task Manager and searched for a thunderbird process for 10 minute before I realized it was missing the folder
OS: Other → Windows XP
Hardware: All → x86
Version: unspecified → 5.0
Telling my collegue I discovered that: * if there are some IMAP accounts, TB run but does not show Local Folders. * if there are only POP3 accounts that collect email in Local Folders, TB does not run and appear the error "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system."
Updated•13 years ago
|
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
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Description
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