Closed Bug 670347 Opened 14 years ago Closed 14 years ago

crash on startup

Categories

(Thunderbird :: Installer, defect)

Product:
Thunderbird
Component:
Installer
Platform:
All
Other
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: camilleinfo, Unassigned)

Details

(Keywords: crash)

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20100101 Firefox/5.0 Build ID: 20110615151330 Steps to reproduce: my virus protection is done with Avast 6.0 my comp. is 32 i am trying to install thunder v5 Actual results: install failed and produce a report to mozilla Expected results: instal should be a success
please post your crash report ID - https://support.mozillamessaging.com/en-US/kb/Mozilla-Crash-Reporter#Viewing_reports_outside_of_Thunderbird does it start OK if you use safe mode? support.mozillamessaging.com/en-US/kb/Safe-Mode
Severity: normal → critical
Keywords: crash, crashreportid
Camille has not responded :( and we can't proceed without more information.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Keywords: crashreportid
Resolution: --- → INCOMPLETE
Summary: when I start to install thunder on my comp. Iam receiving a message than thunder had crash and it fill a report which i send but no answer. Firefox 5.0 → crash on startup
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