A particular site freezes Firefox every time I connect to it

RESOLVED WORKSFORME

Status

()

Firefox
General
RESOLVED WORKSFORME
7 years ago
7 years ago

People

(Reporter: jackgames, Unassigned)

Tracking

5 Branch
x86
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

7 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0
Build ID: 20110615151330

Steps to reproduce:

I updated Firefox to 5.0 version, and browse to the page www.mathon.fr


Actual results:

Firefox freezes (Firefox not responding message) with THIS SITE ONLY, closing the tab takes a very very long time, everything works slowly. This didn't use to happen with previous version

Updated

7 years ago

Comment 1

7 years ago
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

WFM - Mozilla/5.0 (Windows NT 5.1; rv:8.0a1) Gecko/20110709 Firefox/8.0a1 ID:20110709030751
OS: Other → Windows 7
Hardware: All → x86
(Reporter)

Comment 2

7 years ago
(In reply to comment #1)
When in safe mode, it doesn't occur...
Then go ahead and create a fresh profile using the directions in comment 1
>When in safe mode, it doesn't occur...
In that case disable all addons in (alt key)/tools/addons/extensions , restart and try it again. Enable the addons one by one to find the extension that is causing the freeze
(Reporter)

Comment 5

7 years ago
So I've disabled all addons, and re-activated them one by one, and... the problem hasn't occured anymore. All addons are now activated (same as before) and everything's working fine. A bit weird...
Thanks four your help.

Updated

7 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
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