Draft's are saved in drafts subfolder but not synchronised with Gmail drafts folder

RESOLVED FIXED

Status

MailNews Core
Networking: IMAP
RESOLVED FIXED
6 years ago
5 years ago

People

(Reporter: Tom Snyman, Unassigned)

Tracking

(Blocks: 1 bug)

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

6 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0
Build ID: 20110615151330

Steps to reproduce:

Saved message as draft


Actual results:

message saved in drafts subfolder but not synchronized with Gmail drafts folder


Expected results:

Saved in drafts folder and syncronized with Gmail drafts folder
Blocks: 402793
Status: UNCONFIRMED → NEW
Component: General → Networking: IMAP
Ever confirmed: true
Product: Thunderbird → MailNews Core
QA Contact: general → networking.imap
Version: 5.0 → Trunk
(Reporter)

Comment 1

6 years ago
Re-tried today after loading Shredder update - same issue the mails in the drafts folder do not synchronisw with the Gmail drafts folder as in previous versions of Thunderbird
(Reporter)

Comment 2

6 years ago
Copies and folders settings for drafts is 'keep messages in draft folder on tomanyman@gmail.com. Note templates are saved correctly in my gmail account!

Comment 3

6 years ago
I suspect you have two drafts folders on gmail, perhaps because you used an older version of Thunderbird with gmail at some point. If so, you could try using account settings and pick "Other" and then pick the Gmail/Drafts folder from your gmail account as the drafts folder. If that fixes the issue, then you could move any existing drafts from the old drafts folder (which should no longer have a special icon) and then delete the old drafts folder.
(Reporter)

Comment 4

6 years ago
There is only one drafts folder in Thunderbird properties location is imap://tomsnyman%40gmail.com@imap.googlemail.com/Drafts
(Reporter)

Comment 5

6 years ago
The previous version of Thunderbird handled this syncronisation with no problem?

Comment 6

6 years ago
Are you not subscribed to the [GMail]/Drafts folder? If you bring up the subscribe UI (file, subscribe), is there a Drafts sub-folder of the [Gmail] parent folder?
(Reporter)

Comment 7

6 years ago
GMail drafts folder location imap://tomsnyman%40gmail.com@imap.googlemail.com/%5BGmail%5D/Drafts
Does this constitute subscribed?

Comment 8

6 years ago
That's the correct gmail drafts folder. I'm a bit confused since you said there's only one drafts folder, but you've cited two different urls as being the draft folder.
(Reporter)

Comment 9

6 years ago
To re-cap Thinderbird draft folders are:
In tomsnyman@gmeil.com folder the location of the Drafts folder is imap://tomsnyman%40gmail.com@imap.googlemail.com/Drafts

In the Gmail folder the location of the Drafts folder is imap://tomsnyman%40gmail.com@imap.googlemail.com/%5BGmail%5D/Drafts

Not sure what the %5BGmail%5D component of the Gmail Drafts location means
(Reporter)

Comment 10

6 years ago
Is there something I can check from a Thunderbird settings perspective or must I do something in Gmail?

Comment 11

6 years ago
You want to tell Thunderbird to use the Drafts folder under the [GMail] parent folder, i.e., this one - In the Gmail folder the location of the Drafts folder is imap://tomsnyman%40gmail.com@imap.googlemail.com/%5BGmail%5D/Drafts

See https://bugzilla.mozilla.org/show_bug.cgi?id=670939#c3 for how to tell Thunderbird which Drafts folder to use.
(Reporter)

Comment 12

6 years ago
Okay done that now working fine
Thanks for your patience and help

Comment 13

6 years ago
Glad it's working now. I'm not sure why it stopped working for you. Did you upgrade from 3.1? What was the oldest version of TB that you used with this gmail account?
(Reporter)

Comment 14

6 years ago
The previous version that was working fine was Thunderbird Setup 3.1.7 which ws uploaded on 5 Feb 2011
(Reporter)

Comment 15

6 years ago
How do I go about reccomending an enhancement?
Beiung visually impaited I struggle to see the settings pick options as the text is black within a blue background. This means I can not see the text within a highlighted pick option.  Would like to reccomend the text colour is inversed to white when selecting a pick option

Comment 16

6 years ago
(In reply to comment #15)
> How do I go about reccomending an enhancement?
> Beiung visually impaited I struggle to see the settings pick options as the
> text is black within a blue background. This means I can not see the text
> within a highlighted pick option.  Would like to reccomend the text colour
> is inversed to white when selecting a pick option

You could file a new bug on that. A screen shot would probably be helpful as well but if I understand you correctly, that's true for everything we select. You might try a different theme from addons.mozilla.org
(Reporter)

Comment 17

6 years ago
Okay will try this
(Reporter)

Comment 18

6 years ago
The default theme is 8.0a1 last updated 12 July 2011
There are no alternative themes to add-on

Updated

5 years ago
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
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