672017 - My extension view is empty - while I do have installed and active extensions

Status: VERIFIED DUPLICATE of bug 671894

(Toolkit :: Add-ons Manager, defect)

Description

[Ludovic Hirlimann [:Usul]]

Attachment: Empty exension view

I don't know how I got into the state my Aurora is in ( and It's been the case for two days) I'm running : Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:7.0a2) Gecko/20110715 Firefox/7.0a2.

When I open Tools -> Extension , I'm presented with an empty views of my extensions. Starting in safe-mode doesn't help. My view is still empty (see screen shot).

I have a few very visible extensions (one is ghostery and it prints things on each page I visit), so I know that one is still installed and running. Another one isn't running properly as I can't follow 302 - I would like to disable some extensions - but currently can't as the UI to do that doesn't even want to show me these.

The Error console doesn't contain anything. My extension folder isn't empty :

localhost:48kjvkgg.default ludo$ cd extensions
localhost:extensions ludo$ ls
[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail]
{2fa4ed95-0317-4c6a-a74c-5f3e3912c1f9}
{5f8164ae-06a4-4a65-9b88-281d8cdcf548}.xpi
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}.xpi

Comment 1

[Will Pittenger]

As a matter of fact, I just saw something like this in my Ubuntu (32-bit 11.04) Aurora installation.  At the time, it was attempting (but not succeeding) to download a new version.  The version I had from July 12th.  The new one was for July 15th.  If it matters, the new build id is "Mozilla/5.0 (X11; Linux i686; rv:7.0a2) Gecko/20110715 Firefox/7.0a2".

Comment 2

[Will Pittenger]

BTW: I tend to have a ton of extensions installed even on Aurora.

Comment 3

[Dave Townsend [:mossop]]

Please attach a copy of extensions.log from your profile folder.

Comment 4

[Will Pittenger]

Attachment: WillPittenger's extension.log file from Ubuntu 11.04/Aurora 7.0

Comment 5

[Dave Townsend [:mossop]]

Looks likely to be a dupe of bug 671894

Comment 6

[Will Pittenger]

I should note that my log might not show the same cause that Ludovic Hirlimann's log would show.  So while I might have been experiencing bug 671894, he might not have.

Comment 7

[Dave Townsend [:mossop]]

(In reply to comment #6)
> I should note that my log might not show the same cause that Ludovic
> Hirlimann's log would show.  So while I might have been experiencing bug
> 671894, he might not have.

Missed the fact there were two of you. Do you also have the add-ons compatibility reporter installed?

We can re-open if Ludovic's log says something different, but we've had a flurry of these reports in recent days and it's more likely to be a single cause than multiple different issues

Comment 8

[Will Pittenger]

I do install it.  Too many extensions out there that haven't been updated in ages, but still work just fine.

Comment 9

[Will Pittenger]

BTW: If you want a complete list of my extensions from about:support, I can paste here, in bug 671894, or pastebin it.  Expect at least 40 addons.