Created attachment 546596 [details] About_Support.png User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.122 Safari/534.30 Steps to reproduce: I was using Firefox 3.6 until a couple weeks ago when I upgraded to Firefox 5.0. I immediately noticed that, although fine on my Macbook screen, when used on my external monitor 5.0's color are badly washed out. Actual results: Firefox, both UI and page content, are washed out. The very top 20 pixels or so of the UI seem to stay the same, but everything else is pretty awful. There is a distinct point at which the colors change when dragging a page from one monitor to the other. For more details, see my question on the support forum: https://support.mozilla.com/en-US/questions/847564. Also see a video of the problem: http://optimizationbureau.com/color_change.mov (warning: 1280x800). I've attached a screenshot of the Graphic section of about:support in 5.0. Disabling hardware acceleration fixes the problem. I just tested on the nightly build as well (8.0a1 2011-07-18) and it has the same problem, which is also fixed by disabling hardware acceleration. I am on a Macbook 4,1 running OS X 10.6. My GPU is a GMA X3100 and my external monitor is an Acer H213H 1920x1080@60Hz. Expected results: My monitors are decently calibrated, so I expect colors/brightness to look approximately the same on both. Other browsers I use (Chrome, Safari, Opera, Firefox 3.6) are consistent across monitors.
Component: General → Graphics
Product: Firefox → Core
QA Contact: general → thebes
Any idea what might need to happen here Jeff?
QA Contact: thebes → jmuizelaar
I updated my video card drivers and I can reproduce this on Windows
I'm on a laptop with 2 external monitors. The browser chrome area becomes transparent when the window is dragged to one of the external monitors but it looks normal when dragged to the laptop's own screen. I started seeing this artifact after upgrading my Quadro video driver. The same issue can be reproduced with the older 20130108 Nightly I tested. It's probably a driver issue. Adapter Description Intel(R) HD Graphics Family Adapter Description (GPU #2) NVIDIA Quadro 1000M Adapter Drivers igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32 Adapter Drivers (GPU #2) nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM Unknown Adapter RAM (GPU #2) 2048 Device ID 0x0126 Device ID (GPU #2) 0x0dfa Direct2D Enabled true DirectWrite Enabled true (6.1.7601.17789) Driver Date 9-26-2011 Driver Date (GPU #2) 1-10-2013 Driver Version 18.104.22.1688 Driver Version (GPU #2) 22.214.171.1240 GPU #2 Active false GPU Accelerated Windows 3/3 Direct3D 10 Vendor ID 0x8086 Vendor ID (GPU #2) 0x10de WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Family) AzureCanvasBackend direct2d AzureContentBackend direct2d AzureFallbackCanvasBackend cairo
Status: UNCONFIRMED → NEW
Ever confirmed: true
You need to log in before you can comment on or make changes to this bug.