Closed Bug 672476 Opened 14 years ago Closed 14 years ago

Active daily users count far below normal

Categories

(addons.mozilla.org Graveyard :: Statistics, defect)

All
Other
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: frfxtst, Assigned: dre)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b13pre) Gecko/20110303 Firefox/4.0b13pre Build ID: 20110303122446 Steps to reproduce: Active daily users count for Monday, Jul. 18 seems to be far below the normal values. Please check e.g. https://addons.mozilla.org/en-US/statistics/addon/1865 https://addons.mozilla.org/de/statistics/addon/433
The situation got worse: Jul. 19: no update pings Jul. 20: update pings dropped near zero You can check this here: https://addons.mozilla.org/en-US/statistics/addon/1865 https://addons.mozilla.org/en-US/statistics/addon/433
There were issues with our metrics processing this week. Daniel, do we need to do another export here?
Status: UNCONFIRMED → NEW
Ever confirmed: true
I notified Wil that we were having to backprocess the entire dataset for the 18th through 20th to correct a problem with ADU. That is still continuing this morning and I will push the data once each day is done. I'll update this bug as time progresses.
Data for the 18th is finished reprocessing. I am loading it up now. I expect the 19th and 20th to be done within a few hours.
All three days are done, I have dropped the bad data and I'm running the final import of the corrected data into the data warehouse. That should take another few minutes and then the last stage is to re-export the last few days of data. The data should be in AMO's DB in 30 minutes to an hour. I don't know how long it takes to flush caches and such though. If it isn't fixed in a couple of hours, we'll have to pester some AMO people to check on it.
Okay. The exports are almost done. I'm going to mark this as fixed. Please mark this as validated if/when you see the updated data or reopen it if you don't see it within a couple of hours.
Assignee: nobody → deinspanjer
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Completely done now.
The numbers have not returned to normal. I'd re-open it except I don't have permissions. As you can see from the Adblock Plus stats page: https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/statistics/?last=30 The two cited stats pages also still show a drop and my add-on shows a nearly identical drop.
This bug is an old one. Check this one: 708539
Product: addons.mozilla.org → addons.mozilla.org Graveyard
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