672739 - Viscosity 1.3 doesn't connect to MV and MPT

Status: VERIFIED INVALID

(Infrastructure & Operations Graveyard :: Servicedesk, task)

Description

[Henrik Skupin [:whimboo][⌚️UTC+2] (away July 24th - August 16th)]

Since the upgrade to Viscosity 1.3 I can no longer connect to the MV and MPT VPN. Once I trigger a connection it automatically disconnects a couple of seconds later. Everything worked fine with the latest 1.2.x release. Not sure yet if this is an issue on our side or a bug in Viscosity. As talked with Matthew in the forums I will raise a bug for now in our database to get a clarification.

Here the requested output from syslog:

Tue Jul 19 18:45:29 whimboo openvpn[54713] <Notice>: viscosity_foreign_option_1=dhcp-option DNS 10.250.0.21
Tue Jul 19 18:45:29 whimboo openvpn[54713] <Notice>: viscosity_foreign_option_2=dhcp-option DOMAIN mv.mozilla.com
Tue Jul 19 18:45:29 whimboo openvpn[54713] <Notice>: TUN/TAP device /dev/tun0 opened
Tue Jul 19 18:45:29 whimboo openvpn[54713] <Notice>: /sbin/ifconfig tun0 delete
Tue Jul 19 18:45:29 whimboo openvpn[54713] <Notice>: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
Tue Jul 19 18:45:29 whimboo openvpn[54713] <Notice>: /sbin/ifconfig tun0 10.254.250.14 10.254.250.13 mtu 1500 netmask 255.255.255.255 up
Tue Jul 19 18:45:29 whimboo openvpn[54713] <Notice>: ~/Library/openvpn/Openvpn-dns-config.sh up tun0 1500 1558 10.254.250.14 10.254.250.13 init
Tue Jul 19 18:45:29 whimboo openvpn[54713] <Warning>: WARNING: External program may not be called unless '--script-security 2' or higher is enabled.  Use '--script-security 3 system' for backward compatibility with 2.1_rc8 and earlier.  See --help text or man page for detailed info.
Tue Jul 19 18:45:29 whimboo openvpn[54713] <Error>: WARNING: Failed running command (--up/--down): external program fork failed
Tue Jul 19 18:45:29 whimboo openvpn[54713] <Notice>: Exiting

Comment 1

[Henrik Skupin [:whimboo][⌚️UTC+2] (away July 24th - August 16th)]

The log from comment 0 I got via the syslog command. Here the lines from /var/log/system.log:

Jul 20 09:33:43 whimboo openvpn[59012]: OpenVPN 2.2.0 x86_64-apple-darwin10.7.0 [SSL] [LZO2] [PKCS11] [eurephia] built on Jun 17 2011
Jul 20 09:33:46 whimboo openvpn[59014]: WARNING: No server certificate verification method has been enabled.  See http://openvpn.net/howto.html#mitm for more info.
Jul 20 09:33:46 whimboo openvpn[59014]: NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
Jul 20 09:33:46 whimboo openvpn[59014]: Control Channel Authentication: using 'ta.key' as a OpenVPN static key file
Jul 20 09:33:46 whimboo openvpn[59014]: LZO compression initialized
Jul 20 09:33:46 whimboo openvpn[59014]: UDPv4 link local: [undef]
Jul 20 09:33:46 whimboo openvpn[59014]: UDPv4 link remote: 63.245.220.11:1194
Jul 20 09:33:47 whimboo openvpn[59014]: WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
Jul 20 09:33:50 whimboo openvpn[59014]: [server] Peer Connection Initiated with 63.245.220.11:1194
Jul 20 09:33:53 whimboo openvpn[59014]: viscosity_foreign_option_1=dhcp-option DNS 10.250.0.21
Jul 20 09:33:53 whimboo openvpn[59014]: viscosity_foreign_option_2=dhcp-option DOMAIN mv.mozilla.com
Jul 20 09:33:53 whimboo openvpn[59014]: TUN/TAP device /dev/tun0 opened
Jul 20 09:33:53 whimboo openvpn[59014]: /sbin/ifconfig tun0 delete
Jul 20 09:33:53 whimboo openvpn[59014]: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
Jul 20 09:33:53 whimboo openvpn[59014]: /sbin/ifconfig tun0 10.254.250.18 10.254.250.17 mtu 1500 netmask 255.255.255.255 up
Jul 20 09:33:53 whimboo openvpn[59014]: ~/Library/openvpn/Openvpn-dns-config.sh up tun0 1500 1558 10.254.250.18 10.254.250.17 init
Jul 20 09:33:53 whimboo openvpn[59014]: WARNING: External program may not be called unless '--script-security 2' or higher is enabled.  Use '--script-security 3 system' for backward compatibility with 2.1_rc8 and earlier.  See --help text or man page for detailed info.
Jul 20 09:33:53 whimboo openvpn[59014]: WARNING: Failed running command (--up/--down): external program fork failed
Jul 20 09:33:53 whimboo openvpn[59014]: Exiting

Comment 2

[Dumitru Gherman [:dumitru]]

It's a known bug on Viscosity's side. After I provided them more logs, they said that this will be fixed in a new upgrade and the current workaround is this: delete your connections and re-import them.

Comment 3

[Henrik Skupin [:whimboo][⌚️UTC+2] (away July 24th - August 16th)]

Thanks Dumitru. That workaround helped.