Closed Bug 672747 Opened 13 years ago Closed 13 years ago

Firefox crashes every time i try to load it. Even internet explore and google chrome all giving the 0xc0000005 error EXCEPTION_ACCESS_VIOLATION_READ

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.6 Branch
Platform:
All
Other
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: pridengloryblackrock, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( )
Build ID: 20100722155716

Steps to reproduce:

I had a nasty virus on my computer i got rid of it. Monzilla firefox internet explore and google chrome all worked fine after that for awhile. Then one day i restarted my computer and every time i try to load any of them i get the same error 0xc0000005 EXCEPTION_ACCESS_VIOLATION_READ. The virus was 
Rogue:Win32/FakeRean
Rogue:Win32/FakeRean
Exploit:Win32/pdfjsc.RF
This is a link containing information on the Trojan
http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?name=Rogue%3aWin32%2fFakeRean&threatid=2147607809


Actual results:

Crashes on any browser you attempt to open with the 0xc0000005 error
It is possible you are still infected. Or you have bad memory. http://www.tomshardware.com/forum/239451-45-0xc0000005-access-violation
However, this isn't an issue we can do anything about.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INVALID
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