Closed Bug 675956 Opened 13 years ago Closed 12 years ago

Socorro shows null signature and module

Categories

(Socorro :: General, task)

x86
Windows 7
task
Not set
normal

Tracking

(Not tracked)

VERIFIED INVALID

People

(Reporter: himorin, Unassigned)

References

(Depends on 1 open bug)

Details

This bug was filed from the Socorro interface and is 
report bp-015b7579-d4c7-485c-87f4-06c062110802 .
============================================================= 

Env: Firefox 5.0.0 windows, safe-mode
Local prompt to upload signature shows url as the following. (id is hidden with X)
https://spreadsheets.google.com/e/share?id=XXXXXXXXXX&foreignService=wise&gaiaService=wise&shareService=wise&shareProtocolVersion=2&command=init&subapp=10&popupWindowsEnabled=true&shareUiType=default&authuser=0&rand=XXXXXXXXX&theme=1
The "Processor Notes" row in the report table shows the reason for this, the crash could not be processed by minidump_stackwalk:

/data/socorro/stackwalk/bin/stackwalk.sh returned no header lines for reportid: 280242093; No thread was identified as the cause of the crash; No signature could be created because we do not know which thread crashed; /data/socorro/stackwalk/bin/stackwalk.sh returned no frame lines for reportid: 280242093; /data/socorro/stackwalk/bin/stackwalk.sh failed with return code 1 when processing dump 015b7579-d4c7-485c-87f4-06c062110802

The minidump collected for this crash appears to be empty:
https://crash-stats.mozilla.com/rawdumps/015b7579-d4c7-485c-87f4-06c062110802.dump

cc'ing ted in case there's anything useful to do here, otherwise I think breakpad just wasn't able to collect and/or submit enough info.
There's not anything useful we can do with zero-byte minidumps. At some point I hope to fix bug 587729 to avoid this situation.
So this can be closed as INVALID?
Component: Socorro → General
Product: Webtools → Socorro
Depends on: 587729
As there was no comment, I'll close this as INVALID per the info in comment #2.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → INVALID
Status: RESOLVED → VERIFIED
You need to log in before you can comment on or make changes to this bug.