Closed Bug 676469 Opened 14 years ago Closed 9 years ago

Firefox cause GM965 Display Driver crash

Categories

(Core :: Graphics, defect)

Product:
Core
Component:
Graphics
Version:
7 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: mysandoogh, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0a2) Gecko/20110803 Firefox/7.0a2 Build ID: 20110803042010 Steps to reproduce: I was just viewing and scrolling a facebook page (BTW, I have blocked all facebook Apps.) It has happened several times, only and only when I was scrolling the page in facebook. Actual results: Windows screen blinked once and mouse and keyboard almost stopped responding. Windows shows an error "Display Driver Stopped Responding" and then screen blinks a few more times and finally computer is rebooted. Most of the times before windows is restarted, the firefox crash screen is shown, however, obviously it is not possible to report the crash. Expected results: This never happened in Firefox 5. and never happened in any other programs. I considered that Mozilla disabled Direct2D for GM965 Display hardwares in previous versions due to driver problems and enabled it in 7th version and later. However the problem seems to exist yet (Bug 595364).
Please post the graphic section from about:support.
Component: General → Graphics
Product: Firefox → Core
QA Contact: general → thebes
I have Windows 7 X64 with the latest updates from microsoft and Intel Diplay Driver ver. 8.15.10.1930 Here it is mentioned that in Firefox 7 and newer, Direct2D is no longer blacklisted on these GPUs including GM965: https://wiki.mozilla.org/Blocklisting/Blocked_Graphics_Drivers
Graphics Adapter Description Mobile Intel(R) 965 Express Chipset Family Vendor ID 8086 Device ID 2a02 Adapter RAM Unknown Adapter Driver sigdumd64 igd10umd64 igdumdx32 igd10umd32 Driver Version 8.15.10.1930 Driver Date9-23-2009 Direct2D Enabled Blocked for your graphics driver version DirectWrite Enabled false (6.1.7601.17563) ClearType ParametersGamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200 WebGL RendererGoogle Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686) GPU Accelerated Windows2/2 Direct3D 9 ________________________________________________ I have also "force D2D enabled" in about:config set "True".
It seems that Direct2D forced disabled according to about:support! Is that changed made in recent updates? The last time I faced this problem was two days ago. Or maybe what mentioned in comment 2 from mozilla wiki is not right.
This Crash happened and again, while I was in Facebook! Firefox saved the crash report in crash pending folder, I could not attach it, instead uploaded both crash Dump & Extra files here: http://ifile.it/k14mzoa
Mohammad, are you still crashing?
Flags: needinfo?(mysandoogh)
Whiteboard: [closeme 2016-06-15]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(mysandoogh)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2016-06-15]
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