Closed
Bug 676703
Opened 13 years ago
Closed 11 years ago
Various crashes
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 605290
People
(Reporter: karenbrown, Unassigned)
Details
(Keywords: stackwanted)
User Agent: Mozilla/5.0 (Windows NT 6.0; rv:5.0.1) Gecko/20100101 Firefox/5.0.1 Build ID: 20110707182747 Actual results: Firefox crashes at leat 6 times a day. Installed latest version but still crashing. Goes very slow before it crashes.
Comment 1•13 years ago
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Please post the related Report IDs from about:crashes. https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
Updated•13 years ago
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Keywords: stackwanted
(In reply to Thomas Ahlblom from comment #1) > Please post the related Report IDs from about:crashes. > https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report Submitted Crash Reports Report ID Date Submitted bp-8125b38b-5feb-4566-aca4-7d179211080405/08/201100:33 bp-a3db9311-88ac-4c67-b7a5-9ec0d211080404/08/201123:07 bp-c31c8cc2-72c9-4a20-9e17-07564211080404/08/201112:17 bp-efaa4f60-5599-48c5-939a-8df67211080303/08/201122:49 bp-086e6af0-a2a0-4b6f-ade8-4a381211080303/08/201120:22 bp-d5778b41-8f77-4cec-8f46-2b62c211080202/08/201123:23 bp-f2be65be-0fc2-4bbf-bcb5-29731211080202/08/201119:46 bp-7e0358c2-4e6b-42c6-abdb-031f8211073131/07/201119:44 bp-0003b960-442f-46e8-a154-09d7b211073131/07/201114:31 bp-5fa7233c-5552-4bbe-8708-aa94f211073030/07/201113:31 bp-64c5af98-65e5-48cb-a0f3-a7af2211072525/07/201119:40 7d168b92-ce51-4947-b807-69bc1b7b89ae23/07/201121:24 36a4e691-ea8f-463b-b76e-acbd38459a5723/07/201121:24 bp-f59afa28-1a6e-478e-afc4-fda15211072323/07/201119:27 bp-28d8d376-5f8a-4911-b5b4-3c425211072323/07/201109:21 bp-101680ec-90fa-4296-9541-d1beb211071919/07/201121:37 609f2fc1-15a4-4119-aebc-b4afb3375b8817/07/201122:52 d4d2644c-28ec-4284-80ec-449cbe80350f17/07/201121:55 6235e7df-9f5e-4c7c-8e07-ee206d44906817/07/201121:55 bp-b499b594-f39e-4bf3-9328-ffbdd211070707/07/201112:14 170fe086-006b-408a-9d72-1f40f649297a07/07/201111:11 bp-3b24e479-ee5a-466c-8513-0ccde211070505/07/201121:38 bp-232a236e-48b7-4f4e-99cd-b8414211070404/07/201119:04 bp-daff8fe3-95d6-44d8-809f-bd704211070404/07/201117:50 bp-05ab8d8b-37ad-4e76-b0e7-a5f7b211070303/07/201114:01 bp-b38a7758-7e47-470e-af8c-668ff211070101/07/201118:48 bp-b4564190-0c86-4450-9f73-3eea2211070101/07/201117:05 bp-f91f92a7-392f-40c7-8ee3-00663211062727/06/201120:53 bp-114e1410-f304-43ec-b446-5bcee211062626/06/201121:54 bp-8be8b424-0706-4efe-a230-e4185211062626/06/201112:40 5416fb64-d4f3-42bf-88f4-27d8a735827e12/06/201116:48 bp-93bb3dc6-9e64-4fe8-867d-8cce3211061212/06/201116:48 bp-ff83bddb-958e-4a43-8fc2-13a28211060909/06/201117:49 bp-e92f5816-a03f-4f0a-91d2-00c1c211043030/04/201110:39 21905d76-e45f-443c-b6e8-e7bf3412c0d120/04/201108:02 52e16c31-2a46-49c2-82ca-399d54e747d820/04/201108:02 bp-e9102f1d-5beb-4b91-97be-57b02211041818/04/201122:23 bp-2ed68892-c18c-40ee-9b24-a5702211041515/04/201116:15 bp-7b6736cd-ba4f-4454-b10a-58f8d211041313/04/201122:05 bp-c8303e9e-4668-4c28-9d64-25125211041111/04/201122:08 bp-f623c7f2-9328-4634-9177-95084211041111/04/201120:42 bp-6ce5ef0e-60b9-45fd-95a0-ae515211041010/04/201110:48 bp-29730866-3e46-41c4-8b8a-f637e211040808/04/201120:41 2efb0e83-1522-4ab0-8386-c76936201c1907/04/201121:10 830b792c-4ac8-47ae-9282-9d4dc29d7ff604/04/201119:01 4a5a58ec-2a43-40c3-be94-cbd6b93f8cdc04/04/201115:34 6dd01862-f9a0-42c1-b90d-aeda4e053b5a23/03/201117:09 4a16350b-f3c9-4ee1-81eb-24f61259dcd417/03/201120:10 0215d55f-b068-4321-85e7-2b502ff6fb3d01/03/201123:42 bp-0de138d1-830f-42c9-80b9-90d65211013131/01/201117:12 bp-8aa81023-42fa-4365-839c-6f1ed211012727/01/201122:25 6498fc78-35e2-4345-912f-87f3bcd36fdf17/01/201119:15 4f4e278a-d2d5-4fda-8f67-aa9ea6be75f217/01/201119:15 bp-09466f47-88ad-4832-abe6-5846b210120404/12/201011:24 bp-2192504e-17f9-40ad-a419-a04b9210112828/11/201021:27 bp-657daca8-c1cc-4983-9031-329f3210111515/11/201021:52 bp-d6df0a19-5c06-403e-952a-5d1cf210092626/09/201009:38 bp-2689df72-114d-4d71-abf6-8ca22210092525/09/201020:44 bp-5b9e52c7-6657-4b80-af86-59495209071111/07/200921:18
Comment 3•13 years ago
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Filter out the "bp reports" in comment 2: bp-8125b38b-5feb-4566-aca4-7d1792110804 bp-a3db9311-88ac-4c67-b7a5-9ec0d2110804 bp-c31c8cc2-72c9-4a20-9e17-075642110804 bp-efaa4f60-5599-48c5-939a-8df672110803 bp-086e6af0-a2a0-4b6f-ade8-4a3812110803 bp-d5778b41-8f77-4cec-8f46-2b62c2110802 bp-f2be65be-0fc2-4bbf-bcb5-297312110802 bp-7e0358c2-4e6b-42c6-abdb-031f82110731 bp-0003b960-442f-46e8-a154-09d7b2110731 bp-5fa7233c-5552-4bbe-8708-aa94f2110730 bp-64c5af98-65e5-48cb-a0f3-a7af22110725 bp-f59afa28-1a6e-478e-afc4-fda152110723 bp-28d8d376-5f8a-4911-b5b4-3c4252110723 bp-101680ec-90fa-4296-9541-d1beb2110719 bp-b499b594-f39e-4bf3-9328-ffbdd2110707 bp-3b24e479-ee5a-466c-8513-0ccde2110705 bp-232a236e-48b7-4f4e-99cd-b84142110704 bp-daff8fe3-95d6-44d8-809f-bd7042110704 bp-05ab8d8b-37ad-4e76-b0e7-a5f7b2110703 bp-b38a7758-7e47-470e-af8c-668ff2110701 bp-b4564190-0c86-4450-9f73-3eea22110701 bp-f91f92a7-392f-40c7-8ee3-006632110627 bp-114e1410-f304-43ec-b446-5bcee2110626 bp-8be8b424-0706-4efe-a230-e41852110626 bp-93bb3dc6-9e64-4fe8-867d-8cce32110612 bp-ff83bddb-958e-4a43-8fc2-13a282110609 bp-e92f5816-a03f-4f0a-91d2-00c1c2110430 bp-e9102f1d-5beb-4b91-97be-57b022110418 bp-2ed68892-c18c-40ee-9b24-a57022110415 bp-7b6736cd-ba4f-4454-b10a-58f8d2110413 bp-c8303e9e-4668-4c28-9d64-251252110411 bp-f623c7f2-9328-4634-9177-950842110411 bp-6ce5ef0e-60b9-45fd-95a0-ae5152110410 bp-29730866-3e46-41c4-8b8a-f637e2110408 bp-0de138d1-830f-42c9-80b9-90d652110131 bp-8aa81023-42fa-4365-839c-6f1ed2110127 bp-09466f47-88ad-4832-abe6-5846b2101204 bp-2192504e-17f9-40ad-a419-a04b92101128 bp-657daca8-c1cc-4983-9031-329f32101115 bp-d6df0a19-5c06-403e-952a-5d1cf2100926 bp-2689df72-114d-4d71-abf6-8ca222100925 bp-5b9e52c7-6657-4b80-af86-594952090711
Comment 4•13 years ago
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Just checked the latest few and dropped the "no Signature" ones: bp-8125b38b-5feb-4566-aca4-7d1792110804 -> Bug 605290 bp-f2be65be-0fc2-4bbf-bcb5-297312110802 -> Bug 618826 bp-7e0358c2-4e6b-42c6-abdb-031f82110731 -> Bug 633845 bp-64c5af98-65e5-48cb-a0f3-a7af22110725 -> Bug 648964
Comment 5•13 years ago
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bp-5fa7233c-5552-4bbe-8708-aa94f2110730 -> OOM Crash bp-b4564190-0c86-4450-9f73-3eea22110701 -> OOM Crash Everything before 93bb3dc6-9e64-4fe8-867d-8cce32110612 (i.e. June 12th) is Firefox 4.0.1 or older.
Thanks so much for trying to help me. I am not very technically minded and get so frustrated when Firefox is not working as I love it as a Browser. Is there anything else I can do or tell you to help? Again, thank you!
latest crashes bp-58016301-f7f6-4ba7-8e2b-81a33211081212/08/201110:42 bp-7679949a-1c87-4875-9327-65442211080909/08/201116:31 bp-3c95e720-830b-4d51-b854-2a1d7211080809/08/201107:17 bp-173c37f5-e82e-4f92-bd3c-566dc211080808/08/201120:15 bp-635b7cfa-03de-49ee-a6b6-31e05211080707/08/201121:05 bp-56a56179-0eb6-4c5b-a27c-3f33e211080707/08/201118:31 bp-edee817e-88a2-4f3d-98fa-1f072211080707/08/201111:12 bp-bfe0f902-b676-4205-9053-6947a211080606/08/201119:48 bp-23c4fc4b-02d2-4f7d-9e31-52f40211080505/08/201119:42
Comment 8•13 years ago
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Links from comment 7: bp-58016301-f7f6-4ba7-8e2b-81a332110812 bp-7679949a-1c87-4875-9327-654422110809 bp-3c95e720-830b-4d51-b854-2a1d72110808 bp-173c37f5-e82e-4f92-bd3c-566dc2110808 bp-635b7cfa-03de-49ee-a6b6-31e052110807 bp-56a56179-0eb6-4c5b-a27c-3f33e2110807 bp-edee817e-88a2-4f3d-98fa-1f0722110807 bp-bfe0f902-b676-4205-9053-6947a2110806 bp-23c4fc4b-02d2-4f7d-9e31-52f402110805
Comment 9•13 years ago
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Analysis of crashes in comment 7: bp-3c95e720-830b-4d51-b854-2a1d72110808 -> Bug 605290 bp-56a56179-0eb6-4c5b-a27c-3f33e2110807 -> Bug 605290 bp-23c4fc4b-02d2-4f7d-9e31-52f402110805 -> Bug 605290 The others are null signature crashes.
Reporter | ||
Comment 10•13 years ago
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Hi again. What is a null signature crash? Sorry to be thick. I am using IE again, too many crashes a day in FF now.
Comment 11•13 years ago
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A null signature crash is a crash where the crash reporter by some reason or another has not been able to save the stack. That means there is no snapshot of what happened when Firefox crashed. If you compare for example bp-58016301-f7f6-4ba7-8e2b-81a332110812 with bp-3c95e720-830b-4d51-b854-2a1d72110808 and look at the bottom of the page you will see that the first one lack information under "Crashing Thread". The second one has a stack trace that shows which way the program ran right before the crash. That stack trace information is valuable, even if it still may be very hard to find out what caused the crash without a good crash description from the user. That's why one if possible should write "I left-clicked the Banana button on page www.example.com" or similar instead of "Firefox sucks" or "Not again!". If you click the Comments tab on bp-3c95e720-830b-4d51-b854-2a1d72110808 you can see that despite the many comments it is still hard to find out exactly how to reproduce the crash. Since your latest crashes have been caused by the crash signature handled in bug 605290 you may consider to try Firefox 7 (currently Aurora) or Firefox 8 (currently Nightly). The bug is not fixed in Firefox 6 (currently Beta): https://www.mozilla.com/en-US/firefox/channel/ https://nightly.mozilla.org/
Updated•12 years ago
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Summary: AdapterVendorID: 10de, AdapterDeviceID: 0407, AdapterDriverVersion: 8.17.12.5896 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ → Various crashes
Updated•12 years ago
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Severity: normal → critical
Comment 12•11 years ago
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Reporter, if you find different crash when using newer version, please open a new bug. Thanks
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
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Description
•