Firefox 8.0a1 nightly build does not work properly after update from help menu .

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
7 years ago
7 years ago

People

(Reporter: Mayur Patil, Unassigned)

Tracking

8 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1
Build ID: 20110707182747

Steps to reproduce:

1. I click on check for updates in help menu.

2. After that I uninstall nightly build


Actual results:

1. FF 8.0a1 does not work properly means not opening even google doesn't open properly

2. It also makes uninstallation of add ons of version 3.6.19.



Expected results:

Update should work properly.

It shouldn't uninstall addons of previous versions.

Comment 1

7 years ago
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
Mozilla/5.0 (Windows NT 5.1; rv:8.0a1) Gecko/20110807 Firefox/8.0a1

Reporter, are you still experiencing this issue? Did you had the chance to try what was suggested in Comment 1?

Comment 3

7 years ago
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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