Closed Bug 677325 Opened 13 years ago Closed 13 years ago

NS_ERROR_NOT_AVAILABLE in nsINavHistoryContainerResultNode.childCount

Categories

(Firefox :: Sync, defect)

defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 641074

People

(Reporter: ariake.shikima, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0.1) Gecko/20100101 Firefox/5.0.1
Build ID: 20110707182747

Steps to reproduce:

I have a Windows 7 Ultimate desktop and a MacBook Pro (mid-2010) running OS X Lion (10.7). Firefox Sync works properly on my MacBook Pro, but I have been getting error messages on my Windows 7 Ultimate desktop that say: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." Both computers have the latest version of Firefox installed (5.0.1). I have tried removing the add-on, and deactivating and reactivating the device, all on both machines. All to no avail. The only thing I can think of that I haven't yet tried is to setup a whole new Sync account, but I do not think I should have to go to that extreme. Any help is appreciated. 


Actual results:

Firefox Sync failed to sync.


Expected results:

Firefox Sync should have successfully synced my data.
In the log data for the most recent syncs, it looks like the issue in each failed sync is:
{
1312820492264	Service.Main	DEBUG	bookmarks failed: Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsINavHistoryContainerResultNode.childCount] Stack trace: BStore_getChildren()@resource://services-sync/engines/bookmarks.js:1250 < BStore_getAllIDs()@resource://services-sync/engines/bookmarks.js:1277 < SyncEngine__syncStartup()@resource://services-sync/engines.js:587 < _syncStart()@resource://services-sync/engines/bookmarks.js:260 < SyncEngine__sync()@resource://services-sync/engines.js:1013 < wrappedSync()@resource://services-sync/util.js:185 < batchedSync()@resource://services-sync/util.js:191 < WrappedNotify()@resource://services-sync/util.js:164 < Engine_sync()@resource://services-sync/engines.js:388 < WeaveSvc__syncEngine()@resource://services-sync/service.js:1917 < resource://services-sync/service.js:1797 < WrappedNotify()@resource://services-sync/util.js:164 < WrappedLock()@resource://services-sync/util.js:132 < _lockedSync()@resource://services-sync/service.js:1699 < resource://services-sync/service.js:1690 < WrappedCatch()@resource://services-sync/util.js:106 < sync()@resource://services-sync/service.js:1671 < browser.js:5346
}
Looks like the Places API barfs at a bookmark record.
Component: General → Firefox Sync: Backend
QA Contact: general → sync-backend
Summary: Sync encountered an error while syncing only on my windows desktop not my Mac laptop → NS_ERROR_NOT_AVAILABLE in nsINavHistoryContainerResultNode.childCount
Should be fixed in Firefox 6. See Bug 641074.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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