677365 - missing documentation for TB safe mode startup using shift key

Status: RESOLVED FIXED

(support.mozillamessaging.com Graveyard :: Knowledge Base Articles, defect)

Description

[Wayne Mery (:wsmwk)]

http://support.mozillamessaging.com/en-US/kb/safe-mode#os=win&browser=tb5 needs to document use of shift key, for people who are having trouble starting Thunderbird

Comment 1

[Thomas D. (:thomas8)]

As described in comment 0, Wayne has fixed this. Thank you!

FTR: Please note the correct {for} syntax:

a) {for tb5} this will show for tb5 *and over*

b) wrong: {for tb5,tb6,tb7,tb8,tb9} this is wrong, useless, and misleading syntax (will still show for tb5 *and over*, so it will also show for tb10 and over), which unfortunately can easily be produced by using the "Show for..." button on the wiki editor toolbar, because of bug 720249. The correct syntax for this is either a) or d).

c) {for =tb5} this show for tb5 *only*

d) {for =tb5,=tb6,=tb7,=tb8,=tb9} this will show for tb5 to tb9 *only*, but not for tb10 or above, and not for tb3.1 either (and if you think "that's pretty bulky for a simple use case like tb5-tb9", you'll want to support bug 720243).

I'm thinking of including the keyboard shortcut and linking the safe mode article in the keyboard shortcuts documentation, too.