678150 - gmail.com - serves invalid XML to browsers not properly sniffed

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect, P1)

Description

[Andreea Pod]

Attachment: XML error

Mozilla /5.0 (Android;Linux armv7l;rv:6.0) Gecko/20110810 Firefox/6.0 Fennec/6.0

Mozilla /5.0 (Android;Linux armv7l;rv:8.0a1) Gecko/20110810 Firefox/8.0a1 Fennec/8.0a1

Mozilla /5.0 (Android;Linux armv7l;rv:7.0a2) Gecko/20110810 Firefox/7.0a2 Fennec/7.0a2

Steps to reproduce:
1. go to http://mail.google.com/mail or http://www.gmail.com

Expected result: the log in page should load

Actual result: XML Parsing Error appears, see the screenshot

Comment 1

[Martijn Wargers (dead)]

That seems to me a problem with that site.
But I'm not getting this xml parsing error here, using trunk.

Comment 2

[Anna (Waverley)]

I am also getting this error using trunk. And on the stock browser, gmail.com  is loading fine.

Comment 3

[Aaron Train [:aaronmt]]

Works for me just fine. Not a Fennec front-end issue.

Comment 4

[Andreea Pod]

Attachment: log

This is still reproducing, I attached the log and also please see video: http://www.youtube.com/watch?v=2Ip0xOTZTBU&feature=channel_video_title. 

Mozilla /5.0 (Android;Linux armv7l;rv:7.0) Gecko/20110816 Firefox/7.0 Fennec/7.0
Mozilla /5.0 (Android;Linux armv7l;rv:8.0a1) Gecko/20110816 Firefox/8.0a1 Fennec/8.0a1

Device: LG Optimus 2X (Android 2.2)

Comment 5

[Martijn Wargers (dead)]

Yes, perhaps this can be reproduced, but this is very likely a problem with gmail, not with Fennec.

Comment 6

[Cristian Nicolae (:xti)]

I've tried to open the Gmail webpage on the stock browser and it has worked fine. I had the same result for a couple of 3rd party browsers. It seems that occurs only for Fennec.
Also I've changed the uagent via Phony add-on and the Gmail webpages has been loaded correctly for all existing options, except the Default one, as you can see here: http://www.youtube.com/user/qaioana#p/a/u/0/8cP_qY0nezg
I hope that this view-source code it would be helpful: http://pastebin.mozilla.org/1302511

Comment 7

[Martijn Wargers (dead)]

It's happening because the ampersand in this link isn't escaped:
<a href="http://mail.google.com/mail/signup?pc=mobile&ep=go_mobile%3D1%26btmpl%3Dmobile_tier2%26idvToken%3D">

So this is a tech evangelism issue.

I wasn't seeing this issue, because I don't see the "New to Gmail? It's free and easy" part. I guess Google knows that I'm already using gmail.

Comment 8

[Cristian Nicolae (:xti)]

In Error Console the following error occurs:

Error: not well-formed
https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dmobile%26zyp%3Dl&bsv=llya694le36z&scc=1&ltmpl=ecobx&nui=5&btmpl=mobile&from=login
76
  <b><a href="http://mail.google.com/mail/signup?pc=mobile&ep=go_mobile%3D1%26btmpl%3Dmobile_tier2%26idvToken%3D">Create an account now</a></b>
62

Comment 9

[Aaron Train [:aaronmt]]

Raising severity seeing that Mobile Firefox users can't see nor login to Gmail which is extremely bad.

Comment 10

[Aaron Train [:aaronmt]]

Input: http://input.mozilla.com/en-US/opinion/2289383

Comment 11

[Aaron Train [:aaronmt]]

http://input.mozilla.com/en-US/opinion/2323793

Comment 12

[Aaron Train [:aaronmt]]

http://input.mozilla.com/en-US/opinion/2346228
http://input.mozilla.com/en-US/opinion/2346323

Comment 13

[Aaron Train [:aaronmt]]

http://input.mozilla.com/en-US/opinion/2348009

Comment 14

[Aaron Train [:aaronmt]]

http://input.mozilla.com/en-US/opinion/2353183
http://input.mozilla.com/en-US/opinion/2355305

Comment 15

[Aakash Desai [:aakashd]]

Yeesh, http://input.mozilla.com/en-US/?q=gmail+xml&product=mobile&version=--&date_start=&date_end=

Comment 16

[Mounir Lamouri (:mounir)]

FWIW, this is definitely because GMail serves another content to Firefox (and Opera). Changing the user agent to the stock Android browser solves the issue. That's really sad...

Comment 17

[Chris Lawson (gone)]

So not only are they browser-sniffing, but they're serving invalid XML to browsers they don't recognize. Lovely.

Comment 18

[Aaron Train [:aaronmt]]

http://input.mozilla.com/en-US/opinion/2360431
http://input.mozilla.com/en-US/opinion/2359726

What will it take for this bug to get looked at and assigned a contact to speak to Google?

Comment 19

[Karl Dubost]

Opera has the same type of issues with a few sites, specifically ASP.
http://my.opera.com/ODIN/blog/2011/08/12/asp-wrong-mime-type

Basically the sensible thing to do is to reparse the page as HTML (common users) and send a warning or error in the log (web developers).

Comment 20

[Mounir Lamouri (:mounir)]

Paul, by any chance, could you point this bug to whom can fix it?

Comment 21

[Mark Finkle (:mfinkle) (use needinfo?)]

(In reply to Aaron Train [:aaronmt] from comment #18)

> What will it take for this bug to get looked at and assigned a contact to
> speak to Google?

You are assuming that we have not poked Google about this?

Comment 22

[Chris Lawson (gone)]

(In reply to Karl Dubost from comment #19)

> Basically the sensible thing to do is to reparse the page as HTML (common
> users) and send a warning or error in the log (web developers).

Someone should probably file a new bug against Gecko to do exactly that, since throwing up a "this site is broken" page is poor UE compared to "this site is broken, but we'll show it to you anyway".

Comment 23

[Peter]

It seems that many more mobile browsers are having the same problem with Gmail since august 30:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=08970ac274f70421&hl=en

Comment 24

[Aaron Train [:aaronmt]]

I just attempted to login today and this seems fixed; was able to login, compose and read email. Can someone else verify that all is fixed now?

Comment 25

[Martijn Wargers (dead)]

Yeah, seems fixed. I'm able to login too.