I am not able to open video files on our web site in Firefox.

RESOLVED INVALID

Status

()

RESOLVED INVALID
7 years ago
7 years ago

People

(Reporter: trev, Unassigned)

Tracking

5 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

7 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0
Build ID: 20110615151330

Steps to reproduce:

I have checked with other people and no one is able to open wmv, MP4 or other video files using Firefox - but can using MSIE and/or Chrome

Comment 1

7 years ago
The example URL in the summary is returning a 404 not found on all browsers. Please check and edit a working example into the URL field.

Also be sure the webserver is sending the correct Content-type HTTP header associated with the given format along with the video files, as listed at
http://web.archive.org/web/20090201121516/http://plugindoc.mozdev.org/winmime.php
to invoke the correct plugin needed for video playback, or as listed at
https://developer.mozilla.org/En/Media_formats_supported_by_the_audio_and_video_elements#section_4
for natively supported formats.

You can check the HTTP headers being sent using http://web-sniffer.net/
(Reporter)

Comment 2

7 years ago
Sorry - should have been www.radschool.org.au/magazines/Vol36/smokes.wmv

little "m"
Summary: I am not able to open video files on our web site in Firefox, I can do it in MSIE and/or Chrome but not Firefox. One site is www.radschool.org.au/Magazines/Vol36/smokes.wmv → I am not able to open video files on our web site in Firefox.
Please report the bug to IE and Chrome. They should display text/plain as text/plain as Firefox does and should not play it as video/x-ms-wmv

Open http://web-sniffer.net and enter the given URL:
Status: HTTP/1.1 200 OK
Server:	Zeus/4.3	
Date:	Sun, 14 Aug 2011 13:51:43 GMT	
Connection:	close	
Content-Type:	text/plain	
Content-Length:	1783235	
Accept-Ranges:	bytes	
Last-Modified:	Sat, 13 Aug 2011 20:36:06 GMT	
Vary:	Accept-Encoding

The server sends us text/plain and Gecko displays it as text/plain.
You have to fix the server to send the correct mime-type/content-type header.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INVALID
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