678958 - Lightning has stopped saving reminders

Status: RESOLVED DUPLICATE of bug 664775

(Calendar :: General, defect)

Description

[pinkpiglets2000]

User Agent: Mozilla/5.0 (X11; Linux i686; rv:5.0) Gecko/20100101 Firefox/5.0
Build ID: 20110622232052

Steps to reproduce:

I enter an event and add a 'category' and set a 'reminder' in Lightning. 


Actual results:

The event is added to Lightning but the selected 'category' and 'reminder' slip back to 'none' and 'no reminder'.

I installed the google synchronisation app a while ago. It has worked fine for at least a month since I installed this app.

I have discovered that if Lightning decides to 'invite attendees' - I never do this myself but the program sometimes chooses to invite me to my own meeting! - I can then add a reminder. Whether it decides to add me to the attendees list is totally random and may suddenly appear days after I put the date in the calendar. 


Expected results:

A reminder pops up at the interval selected - just like it has done since I installed Lightning.

Comment 1

[Jim Porter (:squib)]

Switching to Calendar product.

Comment 2

[Philipp Kewisch [:Fallen][☁️📆]]

I assume you are using the Provider for Google Calendar? In that case this is the following bug. If you enable calendar.debug.log in the advanced config editor, do you get a similar log message as in that bug?

Comment 3

[pinkpiglets2000]

(In reply to Philipp Kewisch [:Fallen] from comment #2)
> I assume you are using the Provider for Google Calendar? In that case this
> is the following bug. If you enable calendar.debug.log in the advanced
> config editor, do you get a similar log message as in that bug?
> 
> *** This bug has been marked as a duplicate of bug 664775 ***

Sorry, I don't understand your question. How do I 'enable calendar.debug.log'?

Comment 4

[pinkpiglets2000]

Just to be clear: it is Lightning that isn't saving the category + reminders, not Google.

Comment 5

[Philipp Kewisch [:Fallen][☁️📆]]

Tools > Options > Advanced > General > Config Editor

then search for calendar.debug.log and set it to true.

Are you using the Provider for Google Calendar? If so, then its likely the Provider not saving alarms, not Lightning. But we're here to fix it, so lets see if you get a similar error message.

Comment 6

[pinkpiglets2000]

Sorry, but there is no Options listed under the Tools menu in Thunderbird/Lightning. The list goes:

Address Book
Saved Files
Addons
Message Filters
Activity Manager
Run filters on Folder
Run filters on Message
Run Junk Mail Controls on Folder
Delete Mail Marked as Junk in Folder
Import...
Error console


And, yes, I am using the Provider for Google Calendar addon.

Thanks

Comment 7

[Stefan Sitter [:ssitter]]

On Linux system it is menu Edit > Preferences instead of Tools > Options.

Comment 8

[pinkpiglets2000]

Ah, found it under Edit > Preferences...

I have set the calendar.debug.log to true.

Comment 9

[Philipp Kewisch [:Fallen][☁️📆]]

Now try to create an event with a reminder and check if the log in Tools > Error console has similar elements.

Comment 10

[pinkpiglets2000]

I get the following entries:

Adding item New Event

Logging object...
action: Setting Upload Data:
content: application/atom+xml; charset=UTF-8
data: <entry xmlns:gd="http://schemas.google.com/g/2005" xmlns:gCal="http://schemas.google.com/gCal/2005" xmlns="http://www.w3.org/2005/Atom">
  <category scheme="http://schemas.google.com/g/2005#kind" term="http://schemas.google.com/g/2005#event"/>
  <title type="text">New Event</title>
  <content type="text"/>
  <author>
    <name>null</name>
    <email>[e-mail]</email>
  </author>
  <gd:transparency value="http://schemas.google.com/g/2005#event.opaque"/>
  <gd:eventStatus value="http://schemas.google.com/g/2005#event.confirmed"/>
  <gd:where valueString=""/>
  <gCal:sendEventNotifications value="true"/>
  <gd:when startTime="2011-08-23T13:45:00+01:00" endTime="2011-08-23T14:45:00+01:00">
    <gd:reminder minutes="60" method="alert"/>
  </gd:when>
  <gd:visibility value="http://schemas.google.com/g/2005#event.default"/>
  <gCal:sequence value="0"/>
  <gCal:uid value=""/>
</entry>
End object

calGoogleRequest: Requesting POST https://www.google.com/calendar/feeds/followthatpiglet%40gmail.com/private/full?ctz=Europe%2FLondon

Logging calIEvent:
	id:h4skpr0csfk4loqs49avt7mtis
	editurl:https://www.google.com/calendar/feeds/followthatpiglet%40gmail.com/private/full/h4skpr0csfk4loqs49avt7mtis/63449295790
	created:2011/08/17 21:23:10 Europe/London isDate=0
	updated:2011/08/17 21:23:10 Europe/London isDate=0
	title:New Event
	content:null
	transparency:OPAQUE
	status:CONFIRMED
	startTime:2011/08/23 13:45:00 Europe/London isDate=0
	endTime:2011/08/23 14:45:00 Europe/London isDate=0
	location:null
	privacy:DEFAULT
	alarmLastAck:null
	snoozeTime:null
	isOccurrence: false
	Organizer: 
		ID: mailto:[e-mail]
			Name: [e-mail]
			Rsvp: FALSE
			Is Organizer: yes
			Role: null
			Status: null
	Attendees: 
	recurrence: no
	alarms: no

Comment 11

[pinkpiglets2000]

Google Calendar has set a pop up reminder but Lightning refuses to do so.

Comment 12

[Philipp Kewisch [:Fallen][☁️📆]]

So it is indeed a duplicate bug report, as previously set. Please continue discussion there: