Closed
Bug 679032
Opened 13 years ago
Closed 12 years ago
Crash missing symbols
Categories
(Socorro :: General, task)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: jrmuizel, Unassigned)
Details
The following crash doesn't have any symbols:
https://crash-stats.mozilla.com/report/index/bp-8e65f7c8-9279-41bf-9fff-29ecb2110815
Presumably it should.
Comment 1•13 years ago
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Ted, is this releng/IT? Happy to look into it, not sure what to do if I find they are missing :)
Comment 2•13 years ago
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Sometimes this is RelEng. Note this is a Win64 build, which are not completely supported at the moment. Usually, to track these things down I take a couple of steps:
1) Check that this is in fact a nightly or release build.
2) See if we have symbols uploaded on the symbol server:
* ssh to dm-symbolpush01.mozilla.org
* cd /mnt/netapp/breakpad/symbols_ffx/
* Look at the Modules tab from the report, see if we have those symbols on disk:
ls -l xul.pdb/DF2973FE8BE9463FBBA8914B57A5FB122/
total 49976
-rw-r--r-- 1 ffxbld users 23611614 Aug 15 06:05 xul.pd_
-rw-r--r-- 1 ffxbld users 27446933 Aug 15 06:04 xul.sym
Looks right, and the file dates are older than the "date processed", so I'm not really sure.
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Comment 3•13 years ago
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We have what feels like a rising number of crashes without symbols in our own libraries recently, I wonder if they're all connected. Until now, we treated them as one-offs, but it looks like there's always some, at least on trunk.
Comment 4•13 years ago
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Should we try reprocessing it to see if this was some kind of transient error?
Comment 5•13 years ago
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Inserted into priorityjobs table for reprocessing:
breakpad=> INSERT INTO priorityjobs values('8e65f7c8-9279-41bf-9fff-29ecb2110815');
INSERT 0 1
breakpad=> select * from priorityjobs;
uuid
--------------------------------------
b81513c4-29f0-4577-993d-597f82110815
8e65f7c8-9279-41bf-9fff-29ecb2110815
(2 rows)
Comment 6•13 years ago
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Done:
Aug 15 12:17:04 Socorro Processor (pid 4742): 2011-08-15 12:17:04,441 DEBUG - MainThread - incomingJobStream yielding priority job 8e65f7c8-9279-41bf-9fff-29ecb2110815
Aug 15 12:17:04 Socorro Processor (pid 4742): 2011-08-15 12:17:04,456 INFO - Thread-8 - starting job: 8e65f7c8-9279-41bf-9fff-29ecb2110815
Aug 15 12:17:04 Socorro Processor (pid 4742): 2011-08-15 12:17:04,468 DEBUG - Thread-8 - replacing record that already exsited: 8e65f7c8-9279-41bf-9fff-29ecb2110815
Aug 15 12:17:07 Socorro Processor (pid 4742): 2011-08-15 12:17:07,107 INFO - Thread-8 - succeeded and committed: 8e65f7c8-9279-41bf-9fff-29ecb2110815
Assignee | ||
Updated•13 years ago
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Component: Socorro → General
Product: Webtools → Socorro
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Comment 7•12 years ago
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I'm closing this because the crash report in comment #0 is too old that we would still have it in our data, and Win64 is not being fully maintained forward anyhow.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
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Description
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