679177 - [traceback] OSError: [Errno 13] Permission denied: '/data/amo_python/www/preview/zamboni/tmp'

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: WebOps: Other, task, P4)

Description

[krupa raj[:krupa]]

steps to reproduce:
1. Load https://addons.allizom.org/z/en-US/firefox/i/personas/submit
2. Submit a persona

Traceback (most recent call last):

 File "/data/amo_python/www/preview/zamboni/vendor/src/django/django/core/handlers/base.py", line 111, in get_response
   response = callback(request, *callback_args, **callback_kwargs)

 File "/data/amo_python/www/preview/zamboni/apps/amo/decorators.py", line 28, in wrapper
   return func(request, *args, **kw)

 File "/data/amo_python/www/preview/zamboni/apps/addons/views.py", line 840, in submit_persona
   addon = form.save()

 File "/data/amo_python/www/preview/zamboni/apps/addons/forms.py", line 488, in save
   save_persona_image(src=header, dst=dst, img_basename='header.jpg')

 File "/data/amo_python/www/preview/zamboni/vendor/lib/python/celery/task/base.py", line 241, in __call__
   return self.run(*args, **kwargs)

 File "/data/amo_python/www/preview/zamboni/vendor/lib/python/celery/app/__init__.py", line 141, in run
   return fun(*args, **kwargs)

 File "/data/amo_python/www/preview/zamboni/vendor/src/nuggets/celeryutils.py", line 35, in wrapped
   return fun(*args, **kw)

 File "/data/amo_python/www/preview/zamboni/apps/amo/decorators.py", line 113, in wrapper
   result = f(*args, **kw)

 File "/data/amo_python/www/preview/zamboni/apps/addons/tasks.py", line 206, in save_persona_image
   os.makedirs(dst)

 File "/usr/lib/python2.6/os.py", line 150, in makedirs
   makedirs(head, mode)

 File "/usr/lib/python2.6/os.py", line 150, in makedirs
   makedirs(head, mode)

 File "/usr/lib/python2.6/os.py", line 150, in makedirs
   makedirs(head, mode)

 File "/usr/lib/python2.6/os.py", line 157, in makedirs
   mkdir(name, mode)

OSError: [Errno 13] Permission denied: '/data/amo_python/www/preview/zamboni/tmp'

Comment 1

[Jeff Balogh (:jbalogh)]

This just needs an IT bug to fix the path in settings_local.

Comment 2

[Wil Clouser [:clouserw]]

Looks like the directory needs to be created on the NFS mount.  From https://addons-dev.allizom.org/services/monitor :


/data/www/addons-dev.allizom.org/zamboni/tmp/uploads/personas
    Does not exist and does not have the permissions we expect. (We want read + write)

Comment 3

[Jeremy Orem [:oremj]]

This is a settings_local problem. PERSONAS_PATH needs to be defined.