679294 - Crash Reason isn't working at least for KERN_PROTECTION or EXC_BAD_ACCESS

Status: RESOLVED FIXED

(Socorro :: Webapp, task)

Description

[Stephen Donner [:stephend] Not actively reading bugmail]

STR:

1. Load https://crash-stats.allizom.org/topcrasher/byversion/Firefox/3.5.13
2. Click on "strlen | Flash Player" (https://crash-stats.allizom.org/report/list?range_value=7&range_unit=days&date=2011-08-15%2021%3A00%3A00&signature=strlen%20%7C%20Flash%20Player%400x2e7bc4&version=Firefox%3A3.5.13)
3. Notice the Crash Reason column: EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
4. Try searching on either of those, like so:

EXC_BAD_ACCESS:
https://crash-stats.allizom.org/query/query?product=Firefox&version=ALL%3AALL&platform=mac&range_value=4&range_unit=weeks&date=08%2F16%2F2011+00%3A47%3A36&query_search=signature&query_type=contains&query=&reason=EXC_BAD_ACCESS&build_id=&process_type=plugin&hang_type=any&plugin_field=filename&plugin_query_type=exact&plugin_query=&do_query=1

KERN_PROTECTION_FAILURE:
https://crash-stats.allizom.org/query/query?product=Firefox&version=ALL%3AALL&platform=mac&range_value=4&range_unit=weeks&date=08%2F16%2F2011+00%3A47%3A36&query_search=signature&query_type=contains&query=&reason=KERN_PROTECTION_FAILURE&build_id=&process_type=plugin&hang_type=any&plugin_field=filename&plugin_query_type=exact&plugin_query=&do_query=1

Comment 1

[Stephen Donner [:stephend] Not actively reading bugmail]

Super-old xref: bug 631051.

Comment 2

[(not currently active) Ted Mielczarek]

Crash reason is an *exact* string match, so you need to search for "EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE". That query still returns zero results for me, though:
https://crash-stats.allizom.org/query/query?product=Firefox&version=ALL%3AALL&platform=mac&range_value=4&range_unit=weeks&date=08%2F16%2F2011+00%3A47%3A36&query_search=signature&query_type=contains&query=&reason=EXC_BAD_ACCESS+%2F+KERN_PROTECTION_FAILURE&build_id=&process_type=plugin&hang_type=any&plugin_field=filename&plugin_query_type=exact&plugin_query=&do_query=1

Comment 3

[Zac C (:zac)]

I can't get the free text search to return any results using any Reason strings. I have tried with other strings not just the examples in this bug.

Are we sure the Reason field is indexed and searchable and that this is a valid test case?

Comment 4

[(not currently active) Ted Mielczarek]

This was implemented in bug 631051. The string in comment 2 is taken directly from an existing crash report.

Searching for EXCEPTION_ACCESS_VIOLATION_READ works, though:
https://crash-stats.mozilla.com/query/query?product=Firefox&version=ALL%3AALL&platform=windows&range_value=1&range_unit=weeks&date=09%2F29%2F2011+05%3A12%3A31&query_search=signature&query_type=contains&query=&reason=EXCEPTION_ACCESS_VIOLATION_READ&build_id=&process_type=any&hang_type=any&do_query=1

Comment 5

[Zac C (:zac)]

The only way that I can see you are achieveing this is by building the url yourself, is that correct?
There is no UI or link that facilitates this kind of search that I can see.

Comment 6

[(not currently active) Ted Mielczarek]

Go to the advanced search page:
https://crash-stats.mozilla.com/query

Click "Advanced Filters" if the extra fields aren't shown, and you'll see the "Crash Reason" field.

Comment 7

[Zac C (:zac)]

Ah, thanks!

Comment 8

[Laura Thomson :laura]

The bug here I think is what is described in comment 2.  I bet the '/' in 'EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE'  is being escaped.

Comment 9

[[DEACTIVATED] Adrian Gaudebert]

This should be fixed now, slashes are now accepted in the 'reason' field.