[adbe 2944937] Firefox Crash [@ F_1422272006_____________________________________________________ ]

ASSIGNED
Unassigned

Status

--
critical
ASSIGNED
7 years ago
a year ago

People

(Reporter: marcia, Unassigned)

Tracking

({crash})

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

Seen while reviewing crash stats. Seen across all versions and is #12 top crash in early 6.0 release data. So far seen on Windows only.

https://crash-stats.mozilla.com/report/list?signature=F_1422272006_____________________________________________________

https://crash-stats.mozilla.com/report/index/8fd3a6a0-f1d2-4f7a-aedd-7af582110817

Frame 	Module 	Signature [Expand] 	Source
0 	NPSWF32.dll 	F_1422272006_____________________________________________________ 	F_533230946_________________________________________________________:4656
1 	NPSWF32.dll 	F1278603886____________________________________________________________ 	F_2117672888___________________________________________________________:593
2 	NPSWF32.dll 	F1649646921___________________________________________________________________________________________________________ 	F1056089746________________________________________________________:833
3 	NPSWF32.dll 	F_1884548664___________________________________________________________________ 	F1056089746________________________________________________________:1311
4 	NPSWF32.dll 	F1742706360______________________________________________________________________________________________________________ 	F_1329962429___________________________________________________:2785

Comment 1

7 years ago
thanks.  tracking internally in #2944937.
any steps to reproduce appreciated...
Status: NEW → ASSIGNED
Summary: Firefox Crash [@ F_1422272006_____________________________________________________ ] → [adbe 2944937] Firefox Crash [@ F_1422272006_____________________________________________________ ]

Comment 2

7 years ago
Here is some correlation data from today on those crashes (comparing data from crashes with that signature to all crashes on that version during the same period):


Correlations for Firefox 5.0 Windows NT

100% (352/352) vs.  21% (11524/54542) dsound.dll
100% (352/352) vs.  23% (12409/54542) NPSWF32.dll
100% (352/352) vs.  26% (14091/54542) schannel.dll
100% (352/352) vs.  26% (14403/54542) mlang.dll

NPSWF32.dll:
  7%  (26/352) vs.   1%  (670/54542) 10.3.181.14
  2%   (7/352) vs.   0%  (267/54542) 10.3.181.22
 28%  (99/352) vs.   5% (2676/54542) 10.3.181.26
 14%  (51/352) vs.   2% (1300/54542) 10.3.181.34
 48% (169/352) vs.   5% (2683/54542) 10.3.183.5

Correlations for Firefox 6.0 Windows NT

100% (391/391) vs.  21% (15132/70779) dsound.dll
100% (391/391) vs.  21% (15211/70779) NPSWF32.dll
100% (391/391) vs.  24% (16941/70779) schannel.dll
100% (391/391) vs.  25% (17620/70779) mlang.dll

NPSWF32.dll:
  6%  (23/391) vs.   1%  (504/70779) 10.3.181.14
  1%   (2/391) vs.   0%  (231/70779) 10.3.181.22
 31% (123/391) vs.   4% (2513/70779) 10.3.181.26
  8%  (32/391) vs.   3% (1901/70779) 10.3.181.34
 54% (211/391) vs.   8% (5349/70779) 10.3.183.5

On both, there's also a large correlation with Adblock Plus, but not a 100% one.

Comment 3

7 years ago
thanks for the correlations.  dev really needs a reproducible case to proceed.  i'll try with adblock installed, but if anyone has more info/STRs, it is appreciated.
Component: Plug-ins → Flash (Adobe)
Product: Core → External Software Affecting Firefox
Version: 6 Branch → unspecified
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