680114 - Add-on Manager shows the Select Add-ons dialog even when all of the add-ons shown are installed by me

Status: RESOLVED INACTIVE

(Toolkit :: Add-ons Manager, defect)

Description

[(no longer active)]

I just got this dialog showing me a bunch of add-ons that were all installed by me.  There is no useful action for me to take here, and even though I knew that the change has landed, I spent several minutes to try to see what I should do next, and then I just clicked the Whatever button.

I think that we should not display this dialog to users who do not have any third party add-ons installed.

Comment 1

[Joe Drew (not getting mail)]

I'd also be OK with us not listing the addons installed by the user at all. Presumably I installed those on purpose.

Also, is update the right time to ask users about this?

Comment 2

[Dave Townsend [:mossop]]

This needs some UX input

Comment 3

[Mike Kaply [:mkaply]]

You're missing the other point of this dialog.

They want you to disable some of your add-ons so Firefox runs faster.

That's what the text says :)

Comment 4

[Ed Morley [:emorley]]

I've seen comments by the OP in various bugs, along the lines of:

"here's the copy of about:support (/list of addons) you asked for - didn't realise how many addons I still had installed/active, I'd forgotten about them. Could they really be the cause of XYZ...?"

This dialogue is only shown as a once off, so I don't think it hurts to show it to everyone, on the off-chance it encourages people to prune their add-ons list a bit.

Comment 5

[(no longer active)]

(In reply to comment #4)
> I've seen comments by the OP in various bugs, along the lines of:
> 
> "here's the copy of about:support (/list of addons) you asked for - didn't
> realise how many addons I still had installed/active, I'd forgotten about them.
> Could they really be the cause of XYZ...?"
> 
> This dialogue is only shown as a once off, so I don't think it hurts to show it
> to everyone, on the off-chance it encourages people to prune their add-ons list
> a bit.

While I'm a novice user, assuming that I seriously wanted to disable some of my add-ons for performance/stability/etc reasons, this wouldn't be the right time for Firefox to ask me!  I think that just seeing the name of the add-on is a bit too little information for me to make any decision based on.  I don't even have access to my browser to do a search before I decide whether I wanted to disable an add-on if I wanted to...

Comment 6

[LegNeato]

---------------------------------[ Triage Comment ]---------------------------------

This doesn't seem to meet the bar for tracking, though it is a potential behavior change in a new feature for Firefox 8. We'll assume the feature owners have specced the user interaction the way they intended. If not, please renominate.

Comment 7

[BMO Automation]

Per policy at https://wiki.mozilla.org/Bug_Triage/Projects/Bug_Handling/Bug_Husbandry#Inactive_Bugs. If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.