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Last Comment Bug 680245 - Screen turning grey/gray- applies to dropdowns, full screen, download window, etc
: Screen turning grey/gray- applies to dropdowns, full screen, download window,...
Product: Firefox
Classification: Client Software
Component: General (show other bugs)
: 6 Branch
: x86 Windows XP
: -- normal (vote)
: ---
Assigned To: Nobody; OK to take it and work on it
Depends on:
  Show dependency treegraph
Reported: 2011-08-18 14:08 PDT by u304036
Modified: 2011-08-24 23:47 PDT (History)
1 user (show)
See Also:
Crash Signature:
QA Whiteboard:
Iteration: ---
Points: ---
Has Regression Range: ---
Has STR: ---

screenshot (49.52 KB, image/png)
2011-08-23 09:45 PDT, u304036
no flags Details
screenshot (110.34 KB, image/png)
2011-08-23 09:46 PDT, u304036
no flags Details
requested info (1.65 KB, text/plain)
2011-08-24 23:47 PDT, u304036
no flags Details

Description u304036 2011-08-18 14:08:49 PDT
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:6.0) Gecko/20100101 Firefox/6.0
Build ID: 20110811165603

Steps to reproduce:

//Also happens on Version 5 branch on this PC//

Normal usage of Firefox.

THIS IS NOT DUE TO PLUGINS, EXTENSIONS, OR MODIFICATIONS. THIS BUG PRESENTS ITSELF ON A FRESH INSTALL. Assuming it's not an issue with this PC specifically, it seems to exist in a "out of the box" Firefox code.

When I say "fresh install", this is including checking the wipe personal data box when uninstalling Firefox, then wiping all further data with Revo Uninstaller (registry and files), and installing from

Windows+D ("Show Desktop") pressed twice (refreshing the screen I guess?) fixes the issue, except for with the Download window (see below).

Actual results:

//Also happens on Version 5 branch on this PC//

Going to a dropdown (File/Edit/View) sometimes makes part of that menu become grey/gray.

Other times the whole window will become grey/gray.

The Download window sometimes becomes a pinkish-orangish color.

When Ctrl+Tabing through tabs, the graphics of all tab previews will totally scramble

Expected results:

//Also happens on Version 5 branch on this PC//

Normal functionality. These are all extremely basic functions of all versions of Firefox, and on a fresh install.
Comment 1 u304036 2011-08-18 14:15:39 PDT
Firefox is not letting me put any attachments on this bug, both in normal mode and safe mode./

Comment 2 (mostly gone) XtC4UaLL [:xtc4uall] 2011-08-21 13:18:48 PDT
Is your Issue reproducible in Safe-Mode where certain Functions of Firefox besides of Extensions are disabled?
Comment 3 u304036 2011-08-23 09:43:30 PDT
Safe Mode fixes it, interestingly if I check all the boxes on the safe mode prompt window, and say Apply And Restart, the issue persists.
Comment 4 u304036 2011-08-23 09:45:36 PDT
Created attachment 555119 [details]
Comment 5 u304036 2011-08-23 09:46:52 PDT
Created attachment 555120 [details]
Comment 6 (mostly gone) XtC4UaLL [:xtc4uall] 2011-08-23 15:32:27 PDT
Please attach a Textfile containing your about:support Info in normal Mode.
Comment 7 u304036 2011-08-24 23:47:40 PDT
Created attachment 555666 [details]
requested info

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