Firefox Crash [@ F_1793464356________________________ ] (Flash Version: 10.3.183.7)

RESOLVED DUPLICATE of bug 666373

Status

()

--
critical
RESOLVED DUPLICATE of bug 666373
7 years ago
7 years ago

People

(Reporter: marcia, Unassigned)

Tracking

({crash, flashplayer, reproducible})

Trunk
x86_64
Windows 7
crash, flashplayer, reproducible
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(crash signature, URL)

Seen while running Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0a1) Gecko/20110825 Firefox/9.0a1.

https://crash-stats.mozilla.com/report/index/bp-ee92d9bf-5c84-4122-938e-d2d6d2110825

Using Version: 10.3.183.7

STR:

1. Load site in URL.
2. Play the videos for a while.
3. Crash

Frame 	Module 	Signature [Expand] 	Source
0 	NPSWF32.dll 	NPSWF32.dll@0x141855 	
1 	NPSWF32.dll 	NPSWF32.dll@0x133379 	
2 	NPSWF32.dll 	NPSWF32.dll@0x11f176 	
3 	NPSWF32.dll 	NPSWF32.dll@0x12119b 	
4 		@0xfffeffff 	
5 	NPSWF32.dll 	NPSWF32.dll@0x1925ce 	
6 	kernel32.dll 	__security_check_cookie 	
7 	user32.dll 	wcscpy_s 	
8 	dsound.dll 	CircBuf<float>::insert1EndFull 	
9 	user32.dll 	UserCallWinProcCheckWow 	
10 	user32.dll 	DispatchClientMessage 	
11 	xul.dll 	nsPlacesImportExportService::ImportHTMLFromFile 	toolkit/components/places/nsPlacesImportExportService.cpp:2115
12 	user32.dll 	DispatchClientMessage 	
13 	xul.dll 	mozilla::plugins::PluginModuleChild::ResetEventHooks 	dom/plugins/ipc/PluginModuleChild.cpp:2358
14 	NPSWF32.dll 	NPSWF32.dll@0x1e9d4 	
15 	xul.dll 	_ftol2_pentium4 	
16 	NPSWF32.dll 	NPSWF32.dll@0x1927d8 	
17 	NPSWF32.dll 	NPSWF32.dll@0x192625 	
18 	kernel32.dll 	__security_check_cookie 	
19 	NPSWF32.dll 	NPSWF32.dll@0x5d0913 	
20 	NPSWF32.dll 	NPSWF32.dll@0x1926c1 	
21 	NPSWF32.dll 	NPSWF32.dll@0x1ea04 	
22 	NPSWF32.dll 	NPSWF32.dll@0x5d0917 	
23 	NPSWF32.dll 	NPSWF32.dll@0x56611f 	
24 	xul.dll 	_ftol2_pentium4 	
25 	user32.dll 	InternalCallWinProc 	
26 	NPSWF32.dll 	NPSWF32.dll@0x192625 	
27 	NPSWF32.dll 	NPSWF32.dll@0x192625 	
28 	user32.dll 	UserCallWinProcCheckWow 	
29 	NPSWF32.dll 	NPSWF32.dll@0x192625 	
30 	NPSWF32.dll 	NPSWF32.dll@0x192625 	
31 	user32.dll 	UserCallWinProcCheckWow 	
32 	user32.dll 	wcscpy_s 	
33 	dsound.dll 	CircBuf<float>::insert1EndFull 	
34 	user32.dll 	CallWindowProcAorW 	
35 	NPSWF32.dll 	NPSWF32.dll@0x192625 	
36 	user32.dll 	CallWindowProcW 	
37 	NPSWF32.dll 	NPSWF32.dll@0x192625 	
38 	xul.dll 	mozilla::plugins::PluginInstanceChild::FlashThrottleAsyncMsg::Run 	dom/plugins/ipc/PluginInstanceChild.cpp:1968
39 	NPSWF32.dll 	NPSWF32.dll@0x192625 	
40 	xul.dll 	MessageLoop::RunTask 	ipc/chromium/src/base/message_loop.cc:318
41 	xul.dll 	MessageLoop::DeferOrRunPendingTask 	ipc/chromium/src/base/message_loop.cc:326
42 	xul.dll 	MessageLoop::DoDelayedWork 	
43 	xul.dll 	PathService::GetFromCache 	ipc/chromium/src/base/path_service.cc:137
44 	xul.dll 	base::MessagePumpForUI::DoRunLoop 	ipc/chromium/src/base/message_pump_win.cc:219
45 	xul.dll 	base::MessagePumpWin::RunWithDispatcher 	ipc/chromium/src/base/message_pump_win.cc:53
46 	xul.dll 	base::MessagePumpWin::Run 	ipc/chromium/src/base/message_pump_win.h:78
47 	xul.dll 	MessageLoop::RunInternal 	ipc/chromium/src/base/message_loop.cc:208
48 	xul.dll 	MessageLoop::RunHandler 	
49 	xul.dll 	XRE_NotifyProfile 	toolkit/xre/nsEmbedFunctions.cpp:214
50 	xul.dll 	_SEH_epilog4 	
51 	crypt32.dll 	Asn1CmcSetTaggedRequests 	
52 	xul.dll 	MessageLoop::Run 	ipc/chromium/src/base/message_loop.cc:175
53 	xul.dll 	XRE_InitChildProcess 	toolkit/xre/nsEmbedFunctions.cpp:512
I also had a few other sites open when this crashed - hulu, metacafe, and youtube in addition to CNN videos. So I will narrow down which one is crashing consistently.

Comment 2

7 years ago
also, you should have received our symbols for this release.  it would be great to get the dump processed with it...

Comment 3

7 years ago
@marcia - if you can, please post the video card and driver version used.  thanks...
Here is the graphics information from the machine:

  Graphics

        Adapter Description
        NVIDIA Quadro NVS 295

        Vendor ID
        10de

        Device ID
        06fd

        Adapter RAM
        256

        Adapter Drivers
        nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

        Driver Version
        8.17.12.7533

        Driver Date
        5-20-2011

        Adapter RAM (GPU #2)
        Unknown

        Adapter Drivers (GPU #2)
        Unknown

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.1.7601.17563)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)

        GPU Accelerated Windows
        1/1 Direct3D 10
(In reply to smadayag from comment #2)
> also, you should have received our symbols for this release.  it would be
> great to get the dump processed with it...

I just uploaded the symbols. If you'd like, you can file a Socorro bug and ask for crashes with this signature to be reprocessed.
Depends on: 682464
I can definitely reproduce this with the CNN url - so the other sites are not at fault. At the time of my last crash the CNN video was the only tab I had open with flash content in it. Note that the crash doesn't happen right away - usually I leave the video playing in a loop for some time and when I come back down to the lab machine I see the crash.
Reprocessed Stack from CrashID of Comment 0:

Frame 	Module 	Signature 	Source
0 	NPSWF32.dll 	F_1793464356________________________ 	F1675182372_______________________________________________:4355
1 	NPSWF32.dll 	F1295919189______________________________________ 	F_1393762409______________________________________________:1804
2 	NPSWF32.dll 	F_1311131038_________________________________________ 	F_1393762409______________________________________________:3518
3 	NPSWF32.dll 	F_2025036863______________________ 	F_503568690____________________________________________:11720
4 	NPSWF32.dll 	F_1995396427_________________ 	F_503568690____________________________________________:12584
5 	NPSWF32.dll 	F1546913566_____________________________________ 	F127021504____________________________________________________________________________:3841
6 	NPSWF32.dll 	F1185421069_____________________________ 	F127021504____________________________________________________________________________:269
7 	user32.dll 	InternalCallWinProc 	
8 	user32.dll 	UserCallWinProcCheckWow 	
9 	user32.dll 	CallWindowProcAorW 	
10 	user32.dll 	CallWindowProcW 	
11 	xul.dll 	mozilla::plugins::PluginInstanceChild::FlashThrottleAsyncMsg::Run() 	dom/plugins/ipc/PluginInstanceChild.cpp:1968
12 	xul.dll 	MessageLoop::RunTask(Task*) 	ipc/chromium/src/base/message_loop.cc:318
13 	xul.dll 	MessageLoop::DeferOrRunPendingTask(MessageLoop::PendingTask const&) 	ipc/chromium/src/base/message_loop.cc:326
14 	xul.dll 	MessageLoop::DoDelayedWork(base::Time*) 	
15 	xul.dll 	base::MessagePumpForUI::DoRunLoop() 	ipc/chromium/src/base/message_pump_win.cc:219
16 	xul.dll 	base::MessagePumpWin::RunWithDispatcher(base::MessagePump::Delegate*,base::MessagePumpWin::Dispatcher*) 	ipc/chromium/src/base/message_pump_win.cc:53
17 	xul.dll 	base::MessagePumpWin::Run(base::MessagePump::Delegate*) 	ipc/chromium/src/base/message_pump_win.h:78
18 	xul.dll 	MessageLoop::RunInternal() 	ipc/chromium/src/base/message_loop.cc:208
19 	xul.dll 	MessageLoop::RunHandler() 	
20 	xul.dll 	MessageLoop::Run() 	ipc/chromium/src/base/message_loop.cc:175
21 	xul.dll 	XRE_InitChildProcess 	toolkit/xre/nsEmbedFunctions.cpp:512
22 	plugin-container.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:107
23 	plugin-container.exe 	__tmainCRTStartup 	crtexe.c:594
24 	kernel32.dll 	BaseThreadInitThunk 	
25 	ntdll.dll 	__RtlUserThreadStart 	
26 	ntdll.dll 	_RtlUserThreadStart
Crash Signature: [@ npswf32.dll@0x141855 ] → [@ npswf32.dll@0x141855 ] [@ F_1793464356________________________ ]
Summary: Firefox Crash [@ npswf32.dll@0x141855 ] (Flash Version: 10.3.183.7) → Firefox Crash [@ F_1793464356________________________ ] (Flash Version: 10.3.183.7)
This looks to be a dupe of Bug 666373
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 666373
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