682240 - attachment option not working

Status: RESOLVED INVALID

(Bugzilla :: Attachments & Requests, defect)

Description

[mridul]

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Steps to reproduce:

trying to attach an attachment in a new bug.


Actual results:

Attachment didnt get attached in first instance, every time its getting attached in second time


Expected results:

It should get attached in a first instance

Comment 1

[:glob ✱]

i'm unable to reproduce this; when it doesn't work, do you get an error message?

this is the only bug that you've created on bugzilla.mozilla.org; can you please confirm that you're reporting an issue with this site.

Comment 2

[mridul]

I entered the bug for a product and added the attachments "Add an attachment". After adding the attachments
I submitted my bug. When I search for my bug under the Bug List and open the detailed view I can't find the attachment and neither the assignee finds the attachment.

I checked the database (mysql) and coudn't find the entry there regarding the upload.

But when I attach the file in detailed view of the bug after selecting it from Bug list it gets attached and it appears to me, assignee as weell as in the database.

Size of the file is 941 Kb.

Comment 3

[mridul]

I entered the bug for a product and added the attachments "Add an attachment". After adding the attachments
I submitted my bug. When I search for my bug under the Bug List and open the detailed view I can't find the attachment and neither the assignee finds the attachment.

I checked the database (mysql) and coudn't find the entry there regarding the upload.

But when I attach the file in detailed view of the bug after selecting it from Bug list it gets attached and it appears to me, assignee as weell as in the database.

Size of the file is 941 Kb.

Comment 4

[:glob ✱]

(In reply to mridul from comment #2)
> I checked the database (mysql) and coudn't find the entry there regarding
> the upload.

on the back of this i suspect you're reporting an issue with your install of bugzilla, not with bugzilla.mozilla.org.


this issue looks very much like a support issue; you should raise your issue on the support mailing list: http://www.bugzilla.org/support/