Closed
Bug 682577
Opened 13 years ago
Closed 10 years ago
generic_nonmember_action on support-other, support-calendar, and support-firefox keeps getting set to Hold
Categories
(mozilla.org :: Discussion Forums, task)
mozilla.org
Discussion Forums
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: cilias, Assigned: rbryce)
References
()
Details
https://lists.mozilla.org/admin/support-other/?VARHELP=privacy/sender/generic_nonmember_action is supposed to be set to Accept, but after I set it to Accept, it gets reset to Hold the next day.
Comment 1•13 years ago
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justdave: is there some script doing this?
Gerv
Comment 2•13 years ago
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justdave: ping?
Gerv
Comment 3•13 years ago
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rbryce: are you able to look at this as part of your current work?
I suspect there is some script which runs to check the configs of the lists regularly, and it's doing this.
Gerv
Reporter | ||
Comment 4•13 years ago
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This has now started happening on support-calendar as well, which was recently switched to moderated as well. (see bug 735787)
So it appears this is specific to the way moderated lists are set up.
Summary: generic_nonmember_action on support-other keeps getting set to Hold → generic_nonmember_action on support-other and support-calendar keeps getting set to Hold
Reporter | ||
Comment 5•13 years ago
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This bug is preventing me from moving forward implementing the new moderation system on the rest of the support newsgroups. Is there no-one that can investigate this?
Severity: normal → major
Assignee | ||
Comment 6•13 years ago
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I'll poke this to see whats going on.
Assignee | ||
Comment 8•13 years ago
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:cilias This works for me. Mailman migration fixed this I believe.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
Reporter | ||
Comment 9•13 years ago
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At 4am this morning, it got switched back to "Hold".
In case it matters, if you checked and saw it set to "Accept", that's because I change it back to accept *every morning*.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Reporter | ||
Comment 10•13 years ago
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Is there anything else I can do to help move this along?
Comment 11•12 years ago
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mburns may be able to help here...
Gerv
Reporter | ||
Comment 12•12 years ago
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I still reset this every morning, which is very annoying and sometimes causes support-calendar messages to be held. Is there anyone else we can ask to look into what's causing this bug?
Assignee | ||
Comment 13•12 years ago
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Chris -
This is a mystery to me. I did some research this afternoon, and it seems this problem has been seen before in different forms. All the troubleshooting I have come across points to problems with regex, which you are not using. Here is what I have done today on the Support-other mailinglist.
I dumped the configuration from mailman, and added regex checks for mozilla domains. I then manually applied the new configuration file via mailman's cli tools. My hope is writing a new file will help. Also, my hunch is not having regex matches might be causing this.
Note- The regex matches are just for testing, I'm auto accepting all @mozilla.com address and auto-rejecting any @aliizom.org address. Anything else, should be auto accepted.
Comment 14•12 years ago
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rbryce: I heard a rumour from justdave that there was a script which ran daily which checked and "corrected" the config of all the lists. Perhaps this is overriding manual settings?
Gerv
Assignee | ||
Comment 15•12 years ago
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(In reply to Gervase Markham [:gerv] from comment #14)
> rbryce: I heard a rumour from justdave that there was a script which ran
> daily which checked and "corrected" the config of all the lists. Perhaps
> this is overriding manual settings?
>
> Gerv
I looked around for such a script, and did find anything. I will ping justdave today and confirm with him
Comment 16•12 years ago
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I can add that this is happening on the community-uk mailing list, I set "generic_nonmember_action" to Reject, and it resets to Hold the next day.
This definitely isn't a mailman issue, as it doesn't happen on a lug.org.uk mailing list where I use the same moderation setup.
Comment 17•12 years ago
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rbryce: can you take up the torch again here?
Gerv
Reporter | ||
Updated•11 years ago
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Summary: generic_nonmember_action on support-other and support-calendar keeps getting set to Hold → generic_nonmember_action on support-other, support-calendar, and support-firefox keeps getting set to Hold
Reporter | ||
Comment 18•10 years ago
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In bug 1132118 comment 1, Gerv said "There is a script which "standardizes" the list settings each day."
Could that be the cause of this bug too?
Comment 19•10 years ago
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Quite possibly.
Gerv
Reporter | ||
Comment 20•10 years ago
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Did someone disable it in the past 24 hours? This is the first day in 4 years, the setting hasn't reset.
Reporter | ||
Comment 21•10 years ago
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Per bug 1134695 comment 8, Ed disabled a cron, and that seems to have fixed this bug.
Status: REOPENED → RESOLVED
Closed: 13 years ago → 10 years ago
Resolution: --- → FIXED
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Description
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