Open
Bug 684729
Opened 13 years ago
Updated 2 years ago
Switching from Intel embedded GPU to ATI GPU causes black screen
Categories
(Core :: Graphics, defect)
Tracking
()
UNCONFIRMED
People
(Reporter: mrgunu, Unassigned)
Details
(Whiteboard: [platform-rel-Intel])
Attachments
(3 files)
sometimes when i switch between the Intel embedded GPU on my laptop and the ATI GPU my firefox stops rendering any html on the main window and instead only shows a black screen. all other firefox modules (menu, tabs, awesome-bar, search bar...) still work properly, the flash player continues to render properly as well, so realy only html content on the main window doesn't show. The main window doesn't overcome the issue even when i refresh or swith to a different window. I'm using an Acer Aspire TimelineX 4020TG Intel core i5-450M processor 2.4GHz 3MB L3 cache (with embedded GPU) An ATI mobility radeon HD5470 with 512MB of ram hope it's detailed enough and that it helps solve this bug.
Comment 1•13 years ago
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Please post the graphics section from about:support What exactly do you mean by switching GPUs -> you physically add/remove a card?
(In reply to Tim (fmdeveloper) from comment #1) > Please post the graphics section from about:support > > What exactly do you mean by switching GPUs -> you physically add/remove a > card? now I noticed that when I switch back from ATI to the intel GPU firefox doesn't change the details on the support screen which may explain the bug only happens when switching the to the ATI GPU and not back to the intel. I don't physically add or remove anything there is an interface which allows me to choose which GPU to activate, I added screenshots. also, I don't know if it was clear on my first post so when i restart firefox with either GPU it works perfectly good. details with ATI GPU: Adapter Description: ATI Mobility Radeon. HD 5470 Vendor ID: 1002 Device ID: 68e0 Adapter RAM: 512 Adapter Drivers: atiu9p64.dll atiuxp64 atiuxp64 atiu9pag atiuxpag atiuxpag atiumdva atiumd6a atitmm64 Driver Version: 8.713.3.3000 Driver Date: 4-20-2010 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. DirectWrite Enabled: false (6.1.7600.16699) ClearType Parameters: ClearType parameters not found WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. GPU Accelerated Windows: 0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. details with intel GPU: Adapter Description: Intel(R) Graphics Media Accelerator HD Vendor ID: 8086 Device ID: 0046 Adapter RAM: Unknown Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32 Driver Version: 8.713.3.3000 Driver Date: 4-20-2010 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.1.7600.16699) ClearType Parameters: ClearType parameters not found WebGL Renderer: Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686) GPU Accelerated Windows: 1/1 Direct3D 9
Comment 5•12 years ago
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Same issue here with AMD HD 6630M discrete graphics card and Intel HD 3000 (Core i5).
Comment 6•12 years ago
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Marin -> What version of Firefox are you running? Please post the contents of the graphics section from about:suppport
Comment 7•12 years ago
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At the moment I am running on integrated HD 3000. My switchable graphics configuration is set to Power source optimized, i.e. on battery -> integrated GPU, when power plugged -> discrete. As you can see in the screenshot, when I switch to discrete/power cord, Firefox goes black. If I switch back to integrated everything works again. I'm considering setting the option gfx.direct2d.disabled == about:support == Application Basics Name Firefox Version 11.0 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory Extensions Name Version Enabled ID Adblock Plus 2.0.3 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Firebug 1.9.1 true firebug@software.joehewitt.com Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.places.smartBookmarksVersion 2 browser.startup.homepage_override.buildID 20120312181643 browser.startup.homepage_override.mstone rv:11.0 browser.tabs.warnOnClose false extensions.lastAppVersion 11.0 gfx.blacklist.layers.opengl 5 gfx.blacklist.webgl.opengl 5 network.cookie.prefsMigrated true places.database.lastMaintenance 1332950175 places.history.enabled false places.history.expiration.transient_current_max_pages 104858 privacy.donottrackheader.enabled true privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false Graphics Adapter Description AMD Radeon HD 6630M Vendor ID 1002 Device ID 6741 Adapter RAM 2048 Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version 8.882.2.3000 Driver Date 9-30-2011 Adapter Description (GPU #2) Intel(R) HD Graphics Family Vendor ID (GPU #2) 8086 Device ID (GPU #2) 0126 Adapter RAM (GPU #2) Unknown Adapter Drivers (GPU #2) igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32 Driver Version (GPU #2) 8.882.2.3000 Driver Date (GPU #2) 9-30-2011 Direct2D Enabled true DirectWrite Enabled true (6.1.7601.17776) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Family) -- OpenGL ES 2.0 (ANGLE 1.0.0.930) GPU Accelerated Windows 1/1 Direct3D 10 AzureBackend direct2d
Comment 8•12 years ago
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gfx.direct2d.disabled didn't work out. Every time i switch from integrated GPU to discrete I have to restart Firefox.
Updated•12 years ago
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Component: General → Graphics
Product: Firefox → Core
QA Contact: general → thebes
Version: 6 Branch → 11 Branch
This bug is equivalent to 653055 Workaround: Restart the browser every time the GPU is switched.
Updated•8 years ago
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Whiteboard: [platform-rel-Intel]
Updated•8 years ago
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platform-rel: --- → ?
Updated•7 years ago
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platform-rel: ? → ---
Updated•2 years ago
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Severity: normal → S3
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Description
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