685251 - Firefox update cause black screen and Nvidia error

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Menno555]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Build ID: 20110902133214

Steps to reproduce:

Did do nothing: Firefox is set to auto update. Nothing happens and then suddenly no signal to my monitor.


Actual results:

Happend twice now: with update to FF 6.0.1 and just now with update to FF 6.0.2. Suddenly a black screen, no signal anymore to my monitor. Signal comes back, there is an error about the OpenGL driver from Nvdia: it has stopped working. But no message from FF. But when I start FF again, there is the screen that says that FF has been updated. Somehow the FF update causes this.


Expected results:

I should have seen a pop up from FF saying that the latest update has been installed and that FF must be restarted.

Comment 1

[Tim (fmdeveloper)]

Please post the graphics section from about:support

Comment 2

[Menno555]

Here the graphics section (from Dutch build FF)

Grafisch

Adapterbeschrijving   NVIDIA GeForce GTX 560 Ti
Vendor-ID             10deDevice-ID1200
Adapter-RAM           1024
Adapterstuurprogramma’s     nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Stuurprogrammaversie     8.17.12.8026
Datum stuurprogramma     8-3-2011
Direct2D              ingeschakeldtrue
DirectWrite           ingeschakeldtrue (6.1.7601.17563)
ClearType-parametersGamma:    2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
WebGL-renderer        Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU-versnelde vensters        1/1 Direct3D 10

Comment 3

[Menno555]

I think this bug submission can be closed. Just found out that it's an Nvidia issue with their latest drivers.
This posting confirms that: http://support.mozilla.com/nl/questions/866224

Comment 4

[Tim (fmdeveloper)]

Thanks for posting back