Closed Bug 685538 Opened 10 years ago Closed 10 years ago

"Sync has encountered a problem" with a button "server status"

Categories

(Firefox :: Sync, defect)

x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: shripadd, Unassigned)

References

Details

(Whiteboard: [closeme 2011-10-30])

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Build ID: 20110902133214

Steps to reproduce:

As usual I was on Firefox opening page and got this message at the bottom of the screen. There was no other indication, except the "Server status" button, I clicked on it and got here.
You have synch enabled in Firefox and it couldn't contact the server.
This could be just a temporary server issue but a "Server status" button should not redirect to bugzilla.
Component: General → Firefox Sync: UI
Product: Firefox → Mozilla Services
QA Contact: general → sync-ui
Version: 6 Branch → unspecified
Reporter, please test again on the latest firefox build or nightly build.  We
need your sync log to determine the problem.

To set up sync logging, see:
https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/
Summary: This morning I keep getting a message "Sync has encountered a problem" with a button "server status". I have no clue what it is about. Last time this happened was after the update. This time it is happening again. → "Sync has encountered a problem" with a button "server status"
Blocks: 690470
Whiteboard: [closeme 2011-10-30]
no additional response. closing as incomplete.
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → INCOMPLETE
Component: Firefox Sync: UI → Sync
Product: Cloud Services → Firefox
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