68598 - after new mail notification Get Mail causes mem fault

Status: VERIFIED WORKSFORME

(MailNews Core :: Networking, defect)

Description

[ktaylor]

Not a very descriptive bug I know, but this has happened fairly consistently.
Each time new mail arrive, and a click "Get Msg" it crashes. If I check mail
before the mail check goes off it seems ok.


Y'all got mail!
moz_run_program[36]: 164962 Memory fault

Comment 1

[ktaylor]

The problem isn't even as specific as what I mentioned. I was just browsing web
pages, and when the mail check went off on its own, mozilla crashed with the
memory fault....no mail interaction on my part at all.

Comment 2

[Keyser Sose]

Reporter what mozilla buid are you using? Have you tried downloading the latest nightlies from http://www.mozillazine.org/build_comments/ or ftp://ftp.mozilla.org/pub/mozilla/latest/nightlies/ and create a new profile. Does this fix the problem. Please report back either way. Thanks in advance.

Comment 3

[ktaylor]

Same problem still exists, I used this version:

2001-02-19-21-Mtrunk

I moved my old profile out of the way and created a new one. 

Y'all got mail!
moz_run_program[36]: 249280 Memory fault

Comment 4

[Keyser Sose]

Can you give us some more information on this? Do you have the backtrace from
the crash by any chance?

Comment 5

[ktaylor]

how do I run a backtrace on that?

Comment 6

[Akkana Peck]

If you have a core file, try:
dbx mozilla-bin core
(dbx) where
(or core.12345 or whatever the core file is called)

If it doesn't dump a core file, then just run
dbx mozilla-bin
(dbx) run

and then when it crashes, do a where.

dbx is a lot like gdb (since gdb was basically modeled after dbx), except that
the syntax for setting breakpoints is different (stop instead of break).

Comment 7

[ktaylor]

I don't know anything about dbx, but I'm sure this doesn't tell you what you
want to know.


Incorporate message complete.
Incorporate message complete.
Incorporate message complete.
Incorporate message complete.
Y'all got mail!
Process  2430 (mozilla-bin) stopped on signal SIGSEGV: Segmentation violation
(default) at [<unknown>:0 ,0x0]
(dbx) where
>  0 <Unknown>() [< unknown >, 0x0]

Comment 8

[ktaylor]

It appears that mozilla build:  2000120721 works with mail. I ran it through dbx
and this is the area just after mail downloaded (but didn't crash).

Incorporate message complete.
Incorporate message complete.
Y'all got mail!
stopping meteors 1
Document: Done (17.88secs)
stopping meteors

Interrupt
Process 57324 (mozilla-bin) stopped on signal SIGINT: Interrupt (default) at
[__poll:20 +0x8,0xfb05328]
         Source (of /xlv51/6.5.10f/work/irix/lib/libc/libc_n32_M4/sys/poll.s)
not available for Process 57324
(dbx) where
>  0 __poll(0x10bc1538, 0x3, 0x9, 0xc2356b0, 0x464c328, 0x464c328, 0x101da568,
0x1) ["/xlv51/6.5.10f/work/irix/lib/libc/libc_n32_M4/sys/poll.s":20, 0xfb05328]
   1 _poll(0x10bc1538, 0x3, 0x9, 0xc2356b0, 0x464c328, 0x464c328, 0x101da568,
0x1) ["/xlv51/6.5.10f/work/irix/lib/libc/libc_n32_M4/sys/pollSCI.c":30, 0xfb0e198]
   2 <Unknown>() [< unknown >, 0x46277b8]

Comment 9

[ktaylor]

Build 2001031121 doesn't seem to crash in the mailer like the earlier versions did.

Comment 10

[Keyser Sose]

Shall I go ahead and mark this worksforme then?

Comment 11

[ktaylor]

as long as it doesn't break in future versions

Comment 12

[Keyser Sose]

Marking WORKSFORME feel free to reopen when/if it reoccurs. 

Comment 13

[Sheela Ravindran]

change qa contact ->cc esther
verifying worksforme as per the comments from the reporter.  Reopen when this 
problem is seen again