686458 - 6.02 update lost my navigation bar; no URL window, go back arow, bookmark, etc

Status: RESOLVED INCOMPLETE

(Firefox :: Address Bar, defect)

Description

[Nelson Friedman]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Build ID: 20110902133214

Steps to reproduce:

I did not do anything. System automatically  upgraded to 6.02.


Actual results:

Found navigation bar, back arrow, URL window, bookmark icon, etc  missing. Found new icon for Most  Visited and used it to get to my favorites, however I can't navigate to any other sites.


Expected results:

This should NOT HAVE HAPPENED!  If I go to your website and download "newest" version will I lose my current bookmarks, etc.?  How can I save my bookmarks before downloading "newest" version?

Comment 1

[Matthias Versen [:Matti]]

Please try http://support.mozilla.com/en-US/kb/Safe+Mode and if that doesn't help create an additional new testprofile http://support.mozilla.com/kb/Managing%20profiles

Please note that bugzilla is not for support

Comment 2

[Simona Badau, Desktop QA]

Mozilla/5.0 (Windows NT 5.1; rv:10.0a1) Gecko/20111010 Firefox/10.0a1

Reporter -> Any update? Did you try the steps in comment 1?

Comment 3

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> https://support.mozilla.com/en-US/kb/ask