Open Bug 687635 Opened 13 years ago Updated 13 years ago

Too much email from Join Mozilla

Categories

(Websites :: donate.mozilla.org, defect)

x86
All
defect
Not set
normal

Tracking

(Not tracked)

People

(Reporter: djc, Unassigned)

Details

Sorry if this is a little grumpy: I signed up to Join Mozilla for good reason (even though I also contribute through development in various minor ways), but sending me email twice in five days seems like a lot to me. If you want to remind me about the previous email ("Building a better Web"), send me a 5-line email that's clearly a reminder. If you're going to send me another larger Message ("Mozilla projects are leading the way"), please wait at least a few weeks?
Hi Dirkjan,

Thanks for the feedback, and for your support! 

The idea was to build on the first message with the second -- where the first thematically addressed the work & mission of the Foundation and the justification for supporting the work with donations, the second built on that by getting a bit further in depth about three specific projects.

Email volume is definitely going to pick up from what it's been in the past, including multiple-email series like what we're currently in; those allow us to build the arc of a story rather than having to squeeze everything into a single email.
I understand you want to send more email, I'd just propose that it's spaced apart a little more. Also, if you want to build a narrative, the second email would have been more friendly to me if you'd actually connected both messages by mentioning the first one in the second. The way it was sent it's just kind of a second message, asking me for money again even while I've *barely* had the chance to consider the first one.

(I should perhaps also mention that I find the mentioned projects largely unexciting. Is there some other forum where these issues are discussed, or is Join Mozilla a company- or foundation-driven effort rather than a community-driven one?)
Hi Dirkjan,

 Join Mozilla has been openly discussed within community some months ago (during the development phase). Here is a mailing list where I'm sure that many (including me) would be happy to discuss about the email campaign and the program in general: https://lists.mozilla.org/listinfo/join . 

 Also, here is a (a bit old) wiki page w/ some information about the program: https://wiki.mozilla.org/JoinMozilla.
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