says firefox is still running

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
7 years ago
7 years ago

People

(Reporter: whisperrr1980, Unassigned)

Tracking

6 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Build ID: 20110902133214

Steps to reproduce:

I closed firefox and then later I tried to open firefox


Actual results:

it gave me an error saying that firefox was already running but it didnt show it running in my windows but hit ctrl alt del go to task manager processes sort by name scroll down and it shows firefox.exe is running I close it and then start firefox and it starts as it should. somehow the firefox.exe process isnt closing when I exit out of firefox I have no firefox windows open or anything opened they are all closed but the process is still running


Expected results:

firefox should have started
See Bug 403623 (there are plenty of bugs already reported on this)

Comment 2

7 years ago
How long did you wait?

Can you reproduce the issue in Safe Mode and with a new profile?
(Reporter)

Comment 3

7 years ago
sdrocking sorry I searched and didnt find any bug reports on this and Tim I will try to find out the answers to your questions

Comment 4

7 years ago
Tim -> any update?

Comment 5

7 years ago
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> https://support.mozilla.com/en-US/kb/ask
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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