688793 - Some add-ons can't be uploaded because of validation 500 error

Status: RESOLVED FIXED

(addons.mozilla.org Graveyard :: Developer Pages, defect, P1)

Description

[Jorge Villalobos [:jorgev] (he/him)]

Attachment: Screenshot of validation error

At least 2 updates can't be uploaded because of this error. The error message is "Received an empty response from the server; status: 500". See attached screenshot.

This is preventing some important add-on updates to be submitted, so we need it fixed as soon as possible. I'll try to get one of the developers to attach a file causing this error.

Comment 1

[Jorge Villalobos [:jorgev] (he/him)]

We're up to 4 reports now, which makes me believe that this is a major regression from yesterday's push. We need this looked at immediately.

Comment 2

[Jorge Villalobos [:jorgev] (he/him)]

See bug 672278 for a previous case of this same problem.

Comment 3

[Kumar McMillan [:kumar]]

In the logs this is looking like a connection problem: bug 688843

Comment 4

[Pavel Cvrcek [:JasnaPaka]]

Attachment: Extension which I cannot upload

I have found the same problem today. My extension is attached.

Comment 5

[Kapil]

Attachment: Surfmark Extension - cannot be uploaded

This is the extension I was not able to upload yesterday due to the same error.

Thanks
Kapil

Comment 6

[Kumar McMillan [:kumar]]

We were having issues with our cluster that runs background tasks like file uploads (bug 688843).  It was stabilized within 30 min.  Sorry for the inconvenience.