Closed Bug 689265 Opened 14 years ago Closed 14 years ago

Enable Ask a question page for CS, NL, ES, PL, DE, JA locales

Categories

(support.mozillamessaging.com Graveyard :: General, defect)

Product:
support.mozillamessaging.com Graveyard
Component:
General
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: JasnaPaka, Assigned: gozer)

References

Details

Bug 671239 was about enabling "Ask a question" for French language. I think we should enable page "https://support.mozillamessaging.com/kb/question" for all locales or for all languages which are interested in. There is no reason to direct non-english users to GetSatisfaction.
Taking because somebody needs to generate quickly a list of the common domains so that we can do "the most popular locales / locales with a localized version of that page". Off the top of my head that would be (not in order): DE, CS (for Czech), JP, ES, IT, CZ, NL, etc. Anyhow I'll generate a proper list (unless somebody beats me to it and then will assign to :gozer to do the redirects)
Assignee: nobody → rtanglao
Status: NEW → ASSIGNED
ooops that would be CZ for Czech! my apologies
(In reply to Roland Tanglao :rolandtanglao from comment #2) > ooops that would be CZ for Czech! my apologies CS is right for czech. See http://support.mozillamessaging.com/cs/home
Pavel: the list is here: http://etherpad.mozilla.com:9000/SuMoMoLocalesWithLocalizedAsk Please add the localized CS version of /ask if you have one (I looked but couldn't find a Czech version)
Final list of redirects, note the cleaning up of trailing '/'s RedirectMatch ^/fr/kb/ask$ /fr/kb/question RedirectMatch ^/cs/kb/ask$ /cs/kb/polozit-otazku RedirectMatch ^/nl/kb/ask$ /nl/kb/vragen RedirectMatch ^/es/kb/ask$ /es/kb/haz-una-pregunta RedirectMatch ^/pl/kb/ask$ /pl/kb/zadawanie-pytan RedirectMatch ^/de/kb/ask$ /de/kb/fragen RedirectMatch ^/ja/kb/ask$ /ja/kb/question RedirectMatch (.*)/kb/ask$ http://getsatisfaction.com/mozilla_messaging/topics/new Applied in staging, re-assigning to :rolandtanglao for verification. Re-assign to me once it's time to push live.
Assignee: gozer → rtanglao
(In reply to Philippe M. Chiasson (:gozer) from comment #7) > (In reply to Roland Tanglao :rolandtanglao from comment #6) > > assigning to :gozer to redirect the following (just like you did FR, gozer): > > > > CS https://support.mozillamessaging.com/cs/kb/polozit-otazku > > NL https://support.mozillamessaging.com/nl/kb/vragen/ > > ES https://support.mozillamessaging.com/es/kb/haz-una-pregunta/ > > PL: https://support.mozillamessaging.com/pl/kb/zadawanie-pytan/ > > DE: https://support.mozillamessaging.com/de/kb/fragen > > JA: https://support.mozillamessaging.com/ja/kb/ask > 1. verified that CS,FR,NL,ES,PL,DE work on stage, thanks! > Looks like a typo, shouldn't it be ? > > JA: https://support.mozillamessaging.com/ja/kb/question 2. No it's not a typo, the japanese localizer chose to localize it as "ja/kb/ask" which is confusing but true :-) please make the redirect to ja/kb/ask and make it go live on production
Assignee: rtanglao → gozer
(In reply to Roland Tanglao :rolandtanglao from comment #9) > (In reply to Philippe M. Chiasson (:gozer) from comment #7) > > (In reply to Roland Tanglao :rolandtanglao from comment #6) > > > assigning to :gozer to redirect the following (just like you did FR, gozer): > > > > > > CS https://support.mozillamessaging.com/cs/kb/polozit-otazku > > > NL https://support.mozillamessaging.com/nl/kb/vragen/ > > > ES https://support.mozillamessaging.com/es/kb/haz-una-pregunta/ > > > PL: https://support.mozillamessaging.com/pl/kb/zadawanie-pytan/ > > > DE: https://support.mozillamessaging.com/de/kb/fragen > > > JA: https://support.mozillamessaging.com/ja/kb/ask > > > 1. verified that CS,FR,NL,ES,PL,DE work on stage, thanks! > > > Looks like a typo, shouldn't it be ? > > > > JA: https://support.mozillamessaging.com/ja/kb/question > > 2. No it's not a typo, the japanese localizer chose to localize it as > "ja/kb/ask" which is confusing but true :-) > please make the redirect to ja/kb/ask and make it go live on production That's impossible the source of the redirect *is* /ja/kb/ask, so can't redirect that back to itself, that's a redirect loop, no good. Can you have the japanese localizer rename that page to /question ? Otherwise, it complicates the redirects unnecessarly.
Deployed config in staging to production anyways, still need to figure out the Japanese locale
ok i believe i renamed it from ja/kb/ask to ja/kb/question and it looks like the redirect from ask worked soooo setting this to verified, fixed!
Status: ASSIGNED → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
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